Front Desk Representative

2 days ago


Vail, Colorado, United States Evergreen Lodge At Vail Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Evergreen Lodge At Vail. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.

Key Responsibilities
  • Register and assign rooms to guests, issue room keys or cards, and transmit and receive messages
  • Keep records of occupied rooms and guests' accounts, make and confirm reservations, and present statements to departing guests
  • Assist patrons with personal services and provide information about hotel amenities and services
  • Ensure accurate and efficient processing of guest transactions, including payments and refunds
Requirements
  • 6 months of experience in a similar role
  • High School Diploma, GED, or foreign equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
What We Offer
  • A competitive hourly rate of $18.99 + DOE
  • A comprehensive benefits package, including health insurance and paid time off
  • Opportunities for professional growth and development

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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