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Customer Relationship Specialist

2 months ago


Worcester, Massachusetts, United States unibank Full time
Customer Relationship Specialist Job Description

About Us:

At UniBank, we pride ourselves on our commitment to delivering outstanding customer experiences and fostering positive relationships within our community. We are currently looking for a full-time Customer Relationship Specialist to enhance our service offerings.

Key Responsibilities:

  • Deliver exceptional customer service while cultivating strong connections with clients
  • Efficiently manage a variety of banking transactions with precision
  • Promote and cross-sell banking products and services tailored to client needs
  • Assist clients in opening new accounts and navigating loan application processes
  • Engage in community initiatives to elevate the bank's presence
  • Ensure adherence to all banking policies and regulatory requirements

Qualifications:

  • High school diploma or equivalent; an Associate's Degree is advantageous
  • Prior experience in cash handling, customer service, and sales is preferred
  • Excellent communication, interpersonal, and organizational abilities
  • Capable of working independently as well as collaboratively within a team

About UniBank:

UniBank is a mutual financial institution dedicated to providing innovative solutions to our local communities. We strive to make a meaningful impact by supporting local businesses and individuals. Be part of our mission to offer unique banking experiences.