Automotive Parts Specialist

4 weeks ago


Worcester, Massachusetts, United States O'Reilly Auto Parts Full time
Job Summary

O'Reilly Auto Parts is seeking a skilled Installer Service Specialist to join our team. This role requires a strong background in mechanics and excellent communication skills. The ideal candidate will have hands-on knowledge of automotive repairs and be fluent in multiple languages, with Spanish being highly desired.

Key Responsibilities
  • Develop sales relationships with installers and professional customers
  • Take customer orders over the phone and online, invoice orders, and direct efforts to accurately pick and stage parts for delivery
  • Route delivery specialists to ensure customers receive their orders in a timely manner
  • Ensure delivery vehicles are serviced and maintained according to company standards
  • Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store
  • Audit customer returns for warranty abuse and ensure all returns are tagged/labeled correctly
Requirements
  • Strong background in mechanics
  • Above average communication skills
  • Hands-on knowledge of automotive repairs
  • ASE Certification
  • Fluency in multiple languages, with Spanish being highly desired
Benefits
  • Competitive wages and paid time off
  • Stock purchase plan and 401k with employer contributions starting day one
  • Medical, dental, and vision insurance with optional flexible spending account
  • Team member health/wellbeing programs
  • Tuition educational assistance programs
  • Opportunities for career growth

O'Reilly Auto Parts is an equal opportunity employer. We administer hiring decisions without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.


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