Restaurant Operations Manager

6 days ago


Wayne, Pennsylvania, United States Fearless Restaurants Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Fearless Restaurants. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Restaurant Operations: Oversee the management of restaurant operations, including staff supervision, inventory management, and customer service.
  • Team Management: Recruit, train, and develop a high-performing team of 50-75 staff members.
  • Financial Management: Manage restaurant finances, including budgeting, forecasting, and cost control.
  • Customer Service: Ensure exceptional customer service, responding to customer complaints and feedback.
  • Marketing and Sales: Develop and implement marketing and sales strategies to drive sales growth and increase customer loyalty.
Requirements
  • Experience: 3+ years of experience in a high-volume, fast-paced restaurant environment.
  • Skills: Extensive knowledge of restaurant operations, team management, and customer service.
  • Education: High school diploma or equivalent required; degree in hospitality or related field preferred.
  • Certifications: ServSafe Food Handlers license required.
Benefits
  • Competitive Salary: $60,000-65,000 per year.
  • Benefits Package: Comprehensive benefits package, including health, dental, and vision insurance.
  • 401(k) Plan: Employer-matched 401(k) plan.
  • Paid Time Off: 15 days annual paid time off (Yr 1-5); 20 days annual paid time off (Yr 5+).


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