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Restaurant Operations Manager
2 months ago
We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Cooper Connect. This role will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving business growth.
Key Responsibilities- Operational Excellence
- Develop and implement strategies to improve operational efficiency and reduce costs
- Monitor and analyze key performance indicators (KPIs) to inform business decisions
- Team Leadership
- Recruit, train, and develop a high-performing team of restaurant staff
- Coach and mentor team members to achieve exceptional customer service and sales goals
- Customer Experience
- Ensure a clean, safe, and welcoming environment for customers
- Develop and implement customer loyalty programs to drive repeat business
- Business Growth
- Develop and execute marketing strategies to increase brand awareness and drive sales
- Collaborate with cross-functional teams to identify and capitalize on business opportunities
- 2+ years of experience in restaurant management or a related field
- Proven track record of driving business growth and improving operational efficiency
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment and adapt to changing circumstances