Cashier Attendant
4 weeks ago
The Cashier Attendant is a key member of our team, responsible for providing exceptional customer service and ensuring a smooth parking experience for our guests.
Key Responsibilities- Provide courteous and efficient service to guests, including greeting and welcoming them to the location.
- Verify the cash and supplies provided for each shift and ensure accurate record-keeping.
- Issue tickets to customers and collect payment, securing cash according to company procedures.
- Process exception transactions, including completing applicable forms and providing correct change.
- Accurately complete daily shift paperwork, recording transactions and vehicle information.
- Inspect vehicles for condition and note any damage or distinguishing features.
- Check and notify guests of pre-existing damage to their vehicles.
- Record guest names, vehicle information, and secure keys for parking.
- Accommodate guests requiring special assistance and aid.
- Identify designated parking locations and provide guests with vehicle claim checks.
- Report issues and potential problems that may impact guest vehicles or traffic congestion.
- Assist guests with luggage and respond to emergency situations as needed.
- Promote and maintain the highest level of customer service, responding effectively to guest inquiries and resolving complaints within scope.
- Customer-focused, action-oriented, and committed to excellence.
- Ability to function in a team setting and work well independently.
- Strong sense of personal motivation and responsibility.
- Excellent time management, communication, and customer service skills.
- Excellent guest service and hospitality skills.
- Strong problem-solving and listening skills.
- Ability to pass an airport security clearance and obtain an acceptable Criminal History Report/Drug Test Result.
Candidates with 1 year of experience in the hospitality industry, including guest and/or customer service, are preferred.
Physical Demands- Ability to work in various weather conditions.
- Ability to stand and walk for extended periods.
- Ability to bend, stoop, squat, and lift as needed.
- Able to move luggage in and out of customer vehicles.
The Cashier Attendant reports to the Assistant Valet Manager or Valet Manager.
Jacobsen|Daniels is an Equal Opportunity Employer and strives for diversity.
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