Night Audit Supervisor HVRW

3 days ago


San Antonio, Texas, United States Valencia Group Full time
Job Summary

We are seeking a highly skilled Night Audit Supervisor to join our team at Hotel Valencia Riverwalk. As a key member of our Front Office team, you will be responsible for ensuring maximum operating efficiency and providing exceptional customer service to our guests.

Responsibilities
  • Contribute positively to the team within the department
  • Prepare for all guest requests
  • Participate in on-going training
  • Comply with Valencia Hotel Group standards and regulations
  • Maintain regular attendance and complete other duties as assigned
  • Assist in supervision and performance of all Front Office related operations and personnel
  • Work with Hotel/Accounting Manager to monitor Front Office quality and Daily Revenue
  • Supervise Hotel Overnight and monitor other departments
  • Complete all Duties given for Night Audit
  • Maintain quality control of service to be five-diamond
  • Handle guest situations with problem solving
  • Ensure the quality of the environment is clean and up to standards
  • Handle special projects and reports in a timely and consistent manner
  • Cashier functions and handling of cash
  • Communicate with other departments to fulfill guests' needs
  • Must be effective in handling problems in the workplace
Qualifications
  • Hotel Operations or Customer Service experience preferred
  • Communicates effectively with others
  • Works productively with a team
  • Effective multitasking skills
  • Composure and patience under pressure
  • High school or equivalent education required
  • Prefer hotel experience and background
  • Food Handler's Certification
  • TABC Certification
  • Valid Driver's License
Benefits
  • Medical, Dental, Life insurance
  • Paid Time Off
  • Paid Community Service Days


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