Senior Personal Banker
1 week ago
Job Summary:
We are seeking a highly motivated and customer-focused Senior Personal Banker to join our team at First National Bank Texas. As a Senior Personal Banker, you will be responsible for providing exceptional customer service, handling cash transactions, and promoting bank services to a diverse customer base.
Key Responsibilities:
- Provide exceptional customer service, including receipt and payment of cash, in a high-volume sales environment.
- Process deposits and pay out funds in accordance with bank procedures, ensuring accurate recording and daily balancing.
- Receive cash and checks for deposit, verify amounts, and examine for counterfeit checks and identification.
- Enter transactions into the computer and issue customer receipts.
- Sell and prepare money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers' checks, and certificates of deposit.
- Process western union wires and cash advances.
- Cross-sell bank services and products to customers.
- Provide bank services to a diverse customer base, including a large Spanish-speaking population.
- Perform other tasks requested by supervisors as they relate to the bank and its functions.
Environmental and Physical Requirements:
- Required to stand or walk for extended periods of time, dependent upon branch location.
- Ability to work in a high-volume, stressful, and noisy environment.
- Operate a computer and other office machinery.
- Ability to lift up to 25 lbs.
Requirements:
- Six months of accountable cash handling/transaction management in a retail or customer service environment.
- Successful completion of the FCBI Step Program for internal employees.
- Ability to get along with co-workers and work effectively in a team environment.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- High school diploma, high school equivalency, or currently attending high school.
- At least 18 years of age.
- Must successfully pass a background investigation according to company policy.
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