Senior Personal Banker

1 week ago


San Antonio, Texas, United States First National Bank Texas Full time

Job Summary:

We are seeking a highly motivated and customer-focused Senior Personal Banker to join our team at First National Bank Texas. As a Senior Personal Banker, you will be responsible for providing exceptional customer service, handling cash transactions, and promoting bank services to a diverse customer base.

Key Responsibilities:

  • Provide exceptional customer service, including receipt and payment of cash, in a high-volume sales environment.
  • Process deposits and pay out funds in accordance with bank procedures, ensuring accurate recording and daily balancing.
  • Receive cash and checks for deposit, verify amounts, and examine for counterfeit checks and identification.
  • Enter transactions into the computer and issue customer receipts.
  • Sell and prepare money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers' checks, and certificates of deposit.
  • Process western union wires and cash advances.
  • Cross-sell bank services and products to customers.
  • Provide bank services to a diverse customer base, including a large Spanish-speaking population.
  • Perform other tasks requested by supervisors as they relate to the bank and its functions.

Environmental and Physical Requirements:

  • Required to stand or walk for extended periods of time, dependent upon branch location.
  • Ability to work in a high-volume, stressful, and noisy environment.
  • Operate a computer and other office machinery.
  • Ability to lift up to 25 lbs.

Requirements:

  • Six months of accountable cash handling/transaction management in a retail or customer service environment.
  • Successful completion of the FCBI Step Program for internal employees.
  • Ability to get along with co-workers and work effectively in a team environment.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • High school diploma, high school equivalency, or currently attending high school.
  • At least 18 years of age.
  • Must successfully pass a background investigation according to company policy.


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