Room Service Attendant
1 week ago
Job Summary:
We are seeking a skilled Room Service Cashier to join our team at Omni La Mansion del Rio. As a Room Service Cashier, you will be responsible for taking guest orders, communicating with other servers, and expediting service to ensure a seamless experience for our guests.
Key Responsibilities:
- Take orders from guests and communicate them to other servers
- Perform all control and revenue-related paperwork
- Answer the phone within three rings
- Use last names at least three times during interaction with guests
- Upsell and suggestively sell to guests
- Inform guests about specials in the restaurant
- Provide approximate delivery times for orders
- Prepare payment for checks
- Have knowledge of the food menu, wine list, and daily specials
- Know and adhere to all liability laws
- Print and distribute hotel reports
- Charge amenities and coffee orders according to SOP
- Complete other duties assigned
- Attend all designated staff meetings and training sessions
- Assist servers with setup and breakdown of trays when available
- Communicate amenity issues to the manager or concierge when necessary
Requirements:
- Previous food and beverage experience in fine dining or hotel is preferred
- Room Service experience is preferred
- Must be able to work a flexible schedule, including weekends and holidays
- TABC and Food Handler certifications are required
- Cash handling experience is preferred
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