Client Relations Support Associate
3 days ago
As a Client Relations Support Associate, you will play a vital role in shaping our business strategies and driving success. Your keen insights and observations will help us plan and execute with precision, propelling us towards greater success.
Key Responsibilities:- Forge influential relationships with key customer sources, including long-term care facilities.
- Manage client connections with utmost professionalism and efficiency.
- Ensure accurate client information and foster strong ties between clients and our organization.
- Address customer and patient questions and concerns in a timely and accurate manner.
- Explain private pay, Medicare, and Medicaid guidelines, insurance plan benefits, and organizational policies.
- Coordinate services for patients and caregivers, ensuring smooth transitions and peace of mind.
- High School Diploma or equivalent.
- Relevant industry experience.
- Minimum of one year of sales experience preferred.
- A generous company annual bonus structure that rewards your hard work.
- An excellent vacation plan to recharge.
- Seven paid holidays/four floating holidays (PTO).
- A Blue Cross Blue Shield Standard PPO Plan/High Deductible Health Plan.
- A Delta Dental Plan.
- An EyeMed Vision Plan.
- A Fidelity 401(K) Plan.
- Lyra Mental Health Benefits.
- Cigna Life/AD&D Plans.
- Cigna Long Term Disability.
- Cigna Short Term Disability.
- Cigna Critical Illness/Group Universal Life Insurance.
We are an equal opportunity/affirmative action employer. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.
Pay Range: $30.79/hour.
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