Client Relations and Sales Associate

2 weeks ago


Palo Alto, California, United States Ingka External Full time

Position Overview:

Why You Will Thrive Here

A career at Ingka External is more than just a job; it’s an opportunity to make a meaningful impact on everyday lives. If you are passionate about contributing to a collaborative environment where your individuality is valued, this role is for you.

Your Daily Responsibilities

As a Retail Sales and Service Representative, you will play a crucial role in enhancing customer experiences and driving sales. Your key responsibilities will include:

1. **Maximizing Sales**: Guide customers towards our most popular and high-priority products to ensure profitability.

2. **Building Relationships**: Develop strong connections with customers to understand their needs and provide exceptional service both in-store and online.

3. **Multi-Channel Expertise**: Utilize your knowledge of our retail offerings to empower customers to shop seamlessly across various platforms.

4. **Planning Solutions**: Apply your understanding of furniture design principles to create tailored planning solutions that meet customer requirements.

5. **Maintaining Standards**: Ensure your area is clean, organized, and stocked, adhering to merchandising standards for an optimal shopping experience.

6. **Product Knowledge**: Continuously expand your knowledge of our products to assist customers effectively in their decision-making process.

7. **Team Contribution**: Actively participate in achieving departmental goals and support the implementation of commercial activities.

8. **Diversity and Inclusion**: Foster an environment that embraces the diverse backgrounds of both co-workers and customers.

Team Collaboration

We are dedicated to connecting with our customers across various channels. Our team possesses in-depth knowledge of our product range and local market dynamics, constantly seeking innovative ways to enhance customer engagement and drive sales.

Benefits of Joining Us

At Ingka External, we prioritize the well-being of our co-workers and their families. We offer a comprehensive benefits package designed to support work-life balance and future planning, including:
  • Generous paid time off and sick leave
  • Early access to earned wages
  • Paid parental leave
  • Tuition discounts
  • Retirement and bonus plans
  • Employee discounts and referral bonuses
  • Pet insurance options
  • Education assistance programs
  • Safety reimbursement programs
  • 24/7 telehealth services
  • Comprehensive medical, dental, and vision plans
  • A supportive and inclusive workplace culture

Qualifications

- High School Diploma, GED, or equivalent.
- Minimum of 2 years of relevant experience in retail, preferably within the home furnishings sector.
- Proven ability to engage customers and understand their needs to drive sales.

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