Overtime Processing Clerk

1 day ago


Amherst, Massachusetts, United States Stavros Full time
Job Title: Overtime Processing Clerk

Stavros CIL is seeking a highly organized and detail-oriented Overtime Processing Clerk to join our team. As an Overtime Processing Clerk, you will be responsible for processing overtime applications for consumers of the PCA program, obtaining required documentation, and entering Mass Health overtime approvals into WILD.

Key Responsibilities:
  • Process all Overtime Applications through the MH LTSS Portal for consumers of the PCA program
  • Obtain all required documentation needed to process over time applications
  • Enter Mass Health overtime approvals into WILD
  • Answer calls from consumers and staff with over time application questions (Spanish speaking Preferred)
  • Review Tempus OT non-compliance report
  • Provide support to I&R department with consumers being reopened after close out
  • Provide back up support to PAS department as needed
Requirements:
  • Ability to communicate effectively and efficiently over the phone or in person
  • Must be able to perform Data Entry functions
  • Must be proficient in Database Applications
  • Must be able to coordinate and prioritize information in an organized manner
  • Must know how to work office machinery (copier, scanner, fax)


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