Current jobs related to Administrative Support Specialist - Amherst, Massachusetts - UMass Amherst

  • Administrative Support Specialist

    7 days ago

    Amherst, Massachusetts, United States University of Massachusetts Amherst Full time

    About the RoleAs an Administrative Support Specialist with the University of Massachusetts Amherst, you will provide critical support to the New Student Orientation, Transitions and Family Programs Office. This role involves performing a range of administrative tasks, including calendar management, travel arrangements, and financial transactions. You will...

  • Administrative Officer

    3 days ago

    Amherst, Massachusetts, United States Interior, US Fish and Wildlife Service Full time

    Job SummaryWe are seeking an experienced Administrative Officer to join our team at the US Fish and Wildlife Service. This role will provide administrative support to the Science Applications Program and the Office of Communications.Key ResponsibilitiesProvide administrative support to the Science Applications Program, including planning and conducting...

  • Academic Support Specialist

    4 weeks ago

    Amherst, Massachusetts, United States UMass Amherst Full time

    About UMass AmherstUMass Amherst is a top-ranked public research university offering a wide range of undergraduate, graduate, and professional degrees. Our scenic campus in Western Massachusetts provides a rich cultural environment and a bucolic setting close to urban centers. As part of the Five Colleges, we offer a unique opportunity for intellectual...

  • Academic Support Specialist

    2 weeks ago

    Amherst, Massachusetts, United States UMass Amherst Full time

    About UMass AmherstUMass Amherst is a leading public research university in the Commonwealth, offering a wide range of undergraduate, graduate, and professional degrees. Our scenic campus in Western Massachusetts provides a rich cultural environment and a bucolic setting close to major urban centers. As part of the Five Colleges, we are part of a vibrant...

  • Medical Support Specialist

    2 days ago

    Amherst, Massachusetts, United States Mass General Brigham Full time

    Key Responsibilities:As a Medical Support Specialist in our Family Medicine department, you will play a vital role in ensuring efficient patient flow through the office. Your duties will include:Assisting during office visits, including rooming, examinations, point-of-care testing, immunizations, procedures, and treatments as directed by our medical...

  • Early Education Support Specialist

    1 week ago

    Amherst, Massachusetts, United States ALL ABOUT LEARNING LLC Full time

    Job OverviewThe Early Education Support Specialist plays a vital role in supporting the Lead/Head Teacher and ensuring a positive, safe, and nurturing learning environment for young children. This role involves assisting with daily classroom activities, providing individualized attention to students, and supporting the overall educational and developmental...

  • Medical Support Specialist

    3 days ago

    Amherst, Massachusetts, United States General Physician Full time

    Medical Support Specialist**About the Role:**We are seeking a highly skilled Medical Support Specialist to join our team at General Physician, PC. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and support to our healthcare team.**Key Responsibilities:**- Verify patient information by recording medical...

  • Direct Support Specialist

    6 days ago

    Amherst, Massachusetts, United States Almadan Inc Full time

    Job Summary:We are seeking a dedicated and compassionate Direct Support Specialist to join our team at Almadan Inc. As a Direct Support Specialist, you will provide direct support care to individuals residing in community-based settings, ensuring their health and safety while promoting independence in all areas of daily living.Key Responsibilities:Provide...

  • Day Support Specialist

    3 weeks ago

    Amherst, Massachusetts, United States Autism Services, Inc. Full time

    About Autism Services, Inc.Autism Services, Inc. is a leading provider of innovative services and support for individuals with autism and their families. Our mission is to empower individuals with autism to reach their full potential and live fulfilling lives.Job SummaryWe are seeking a highly motivated and compassionate Day Support Specialist to join our...

  • Medical Support Specialist

    4 weeks ago

    Amherst, Massachusetts, United States JobRialto Full time

    Job SummaryJobRialto is seeking a highly skilled Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and administrative support in our healthcare setting.Key ResponsibilitiesPatient Care: Obtain and record patient medical histories, vital signs, and test results while maintaining...

  • Executive Support Specialist

    2 months ago

    Amherst, Massachusetts, United States Imagine Staffing Technology, An Imagine Company Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Executive Administrative Assistant to join our team at Imagine Staffing Technology, An Imagine Company. As an Executive Administrative Assistant, you will provide critical support to our executive team, ensuring seamless operations and exceptional service.Key ResponsibilitiesExecutive Support:...

  • Substitute Nurse

    1 month ago

    Amherst, Massachusetts, United States School Administrative Unit 39 Full time

    Job SummaryWe are seeking a skilled and compassionate Substitute Nurse to provide direct and indirect care to students in our schools. As a Substitute Nurse, you will work collaboratively with teachers and administrators to ensure effective daily health supervision of all students.Key ResponsibilitiesProvide direct and indirect care to students in compliance...

  • Health Support Specialist

    1 week ago

    Amherst, Massachusetts, United States Heritage Christian Services Full time

    Health Support Professional Job Description **Job Summary** Heritage Christian Services is seeking a dedicated and compassionate Health Support Professional to join our team. As a key member of our residential program, you will provide medical and physical care to individuals, promoting their overall well-being and quality of life. **Responsibilities** *...

  • Peer and Family Support Specialist

    1 week ago

    Amherst, Massachusetts, United States ServiceNet Full time

    Job OpportunityWe are seeking a dedicated and compassionate Peer and Family Mentor to join our team at ServiceNet. As a Peer and Family Mentor, you will play a vital role in supporting individuals and their families in achieving their recovery goals and objectives.Key ResponsibilitiesProvide day-to-day recovery supports, professional guidance, and modeling...

  • Accounting Specialist

    2 days ago

    Amherst, Massachusetts, United States The Inn on Boltwood Full time

    Accounting Specialist Job SummaryThe Inn on Boltwood is seeking an experienced Accounting Specialist to join our team. As an Accounting Specialist, you will be responsible for hotel accounting, including bank reconciliation, bank deposits, and managing accounts payable. You will also perform tasks such as payroll, benefits administration, and managing new...

  • Day Support Specialist

    2 months ago

    Amherst, Massachusetts, United States Autism Services, Inc. Full time

    About the RoleWe are seeking a dedicated and compassionate Day Support Specialist to join our team at Autism Services, Inc. As a key member of our staff, you will play a vital role in providing medical oversight and support to individuals with autism and other developmental disabilities.Key ResponsibilitiesProvide medical oversight and ensure regulatory...

  • Autism Support Specialist

    1 week ago

    Amherst, Massachusetts, United States Pathlight Group Full time

    Job SummaryPathlight Group is seeking a dedicated and compassionate Autism Support Specialist to join our team. As a key member of our Agency With Choice program, you will play a vital role in supporting individuals with Autism in Western Massachusetts communities.Key Responsibilities:Assist and instruct individuals with Autism in home, program, and...

  • Desktop Support Specialist

    3 weeks ago

    Amherst, Massachusetts, United States defi AUTO, LLC Full time

    About the RoleThe Desktop Support Specialist is a key member of defi's Technical Operations department responsible for providing top-notch support to internal team members and global partners. This role is focused on creating a best-in-class work experience and involves overseeing the setup of computer hardware systems, installing and upgrading software, and...

  • Medical Support Specialist

    3 weeks ago

    Amherst, Massachusetts, United States Autism Services, Inc. Full time

    About Autism Services, Inc.Autism Services, Inc. is a pioneering agency solely supporting autistic individuals in Western New York. We strive to provide innovative ideas and initiatives founded in respect for and partnership with the autistic community. Our mission is to create meaningful opportunities that enrich the lives of autistic people, their...

  • Certified Medical Support Specialist

    1 week ago

    Amherst, Massachusetts, United States V R Della Infotech Inc Full time

    Job OverviewV R Della Infotech Inc is seeking a highly skilled Certified Medical Assistant to join our team. As a key member of our healthcare support team, you will play a vital role in ensuring the smooth operation of our medical facilities.Key ResponsibilitiesMedical Record ManagementObtain and record patient medical histories, vitals, test results, and...

Administrative Support Specialist

2 months ago

Amherst, Massachusetts, United States UMass Amherst Full time

About UMass Amherst

UMass Amherst is a premier public research institution, recognized nationally for its comprehensive range of undergraduate, graduate, and professional programs. Nestled in the picturesque Pioneer Valley of Western Massachusetts, the campus spans nearly 1,450 acres and provides a vibrant cultural atmosphere in a serene environment, conveniently located near major urban areas. The University is also a member of the Five Colleges consortium, which enhances the intellectual vitality of the region.

Position Overview

This role is integral to the customer service objectives of the Bursar's office, reporting directly to the Clerk V Customer Service Manager. The incumbent will alternate responsibilities between the Collections Area and the Main Office, delivering exceptional customer service as required.

Key Responsibilities

  • Deliver outstanding customer service as part of the dedicated team, including handling inquiries via phone, in-person, and written communications.
  • Assist with inquiries related to student billing and loans.
  • Manage student payment processing during peak periods.
  • Support the scholarship administration process, utilizing Image Now for the documentation of scholarship letters and checks.
  • Evaluate, approve/decline, and process various requests for deferment, cancellation, and forbearance on student accounts.
  • Prepare and document promissory notes for tuition accounts, establishing installment payment plans.
  • Assist in resolving disputes related to accounts.
  • Advise students on their financial responsibilities and obligations.
  • Collaborate with the IT department to ensure the accuracy and currency of website information.
  • Act as a liaison with various on-campus departments, including HR and UITS, and provide administrative support to office staff.
  • Coordinate with Physical Plant and Facilities regarding departmental space issues.

Additional Duties

  • Perform other related tasks as assigned.

Minimum Qualifications

  • High school diploma or equivalent.
  • Experience in customer service with strong interpersonal skills, including the ability to work effectively with diverse populations and various levels within a university setting.
  • Familiarity with general debt collection practices, office procedures, and protocols.
  • Ability to exercise sound judgment in both routine and emergency situations.
  • Excellent written and verbal communication skills.
  • Experience working with diverse groups.

Preferred Qualifications

  • Knowledge of cash handling processes.
  • Proficiency in Microsoft Excel.
  • Experience with complex database management.

Work Environment

  • Standard office setting.

Work Schedule

  • Monday to Friday, 8:30 AM to 5:00 PM.

Salary Information

  • USA/MTA Non-Exempt Grade 13.

Application Instructions

Applicants are required to submit a resume along with their application. References will be verified at the finalist stage, and candidates should be prepared to provide contact information for three professional references.

UMass Amherst is dedicated to maintaining a policy of equal opportunity, ensuring that all individuals are treated fairly without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and related conditions, veteran status, sexual orientation, gender identity and expression, genetic information, and any other protected class. The University is committed to affirmative action to eliminate barriers and enhance opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. UMass Amherst adheres to all applicable federal and state laws regarding equal opportunity and affirmative action.