Customer Service Representative

4 weeks ago


Ithaca, New York, United States Lowe's Full time
Customer Service Representative

At Lowe's, we're committed to providing an exceptional customer experience. As a Customer Service Representative, you'll play a vital role in ensuring every customer leaves our store satisfied. Your responsibilities will include:
  • Delivering excellent customer service at the register and throughout the store.
  • Providing guidance and support to customers during checkout.
  • Maintaining a clean and safe store environment.

What We Offer
Advantages
As a Customer Service Representative at Lowe's, you'll enjoy a range of benefits, including:
  • A 10% discount on everything at Lowe's.
  • Access to training and tuition reimbursement programs for trade certifications, college education, and more.
  • A talented and supportive team of associates who will welcome you like family.
  • Access to comprehensive physical, mental, and financial benefits.

Requirements
Minimum qualifications include:
  • You have 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
  • You have 6 months experience using common retail technology, such as smart phones and tablets.
  • You can obtain sales related licensure or registration as may be required by law.

Preferred qualifications include:
  • You've worked for other retailers, restaurants, in hospitality or other industries and are looking for a new career in retail at Lowe's.
  • You have 6 months experience as a cashier, salesperson, or retail associate.
  • You have 6 months experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
  • You're customer-focused and goal-oriented.


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