Customer Service Representative
4 weeks ago
At Lowe's, we're committed to providing an exceptional customer experience. As a Customer Service Representative, you'll play a vital role in ensuring every customer leaves our store satisfied. Your responsibilities will include:
- Delivering excellent customer service at the register and throughout the store.
- Providing guidance and support to customers during checkout.
- Maintaining a clean and safe store environment.
What We Offer
Advantages
As a Customer Service Representative at Lowe's, you'll enjoy a range of benefits, including:
- A 10% discount on everything at Lowe's.
- Access to training and tuition reimbursement programs for trade certifications, college education, and more.
- A talented and supportive team of associates who will welcome you like family.
- Access to comprehensive physical, mental, and financial benefits.
Requirements
Minimum qualifications include:
- You have 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
- You have 6 months experience using common retail technology, such as smart phones and tablets.
- You can obtain sales related licensure or registration as may be required by law.
Preferred qualifications include:
- You've worked for other retailers, restaurants, in hospitality or other industries and are looking for a new career in retail at Lowe's.
- You have 6 months experience as a cashier, salesperson, or retail associate.
- You have 6 months experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
- You're customer-focused and goal-oriented.
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