Loss Prevention Customer Service Associate II

1 month ago


Ithaca, New York, United States T.J. Maxx Full time
Customer Service Associate - Loss Prevention

At T.J. Maxx, we're committed to providing an exceptional shopping experience for our customers. As a Loss Prevention Customer Service Associate, you'll play a critical role in ensuring the security and integrity of our stores.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Engage with customers to create a positive shopping environment, promoting a culture of respect and inclusivity.
  • Monitor and maintain a secure store environment, identifying and addressing potential security risks.
  • Collaborate with colleagues to achieve store goals and objectives, promoting a culture of teamwork and collaboration.
Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and responsibilities.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and promoting a secure shopping environment, we encourage you to apply for this exciting opportunity.



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