Retail Sales Specialist

2 weeks ago


Los Angeles, California, United States Tapestry Full time

Company Overview:
Since its inception in 1993 with a selection of six essential handbags, Kate Spade New York has consistently represented optimistic femininity. Today, it stands as a global lifestyle brand offering handbags, ready-to-wear, jewelry, footwear, gifts, home décor, and more.

With a focus on polished ease, thoughtful details, and a modern, sophisticated use of color, Kate Spade New York's founding principles define a unique style synonymous with joy. The brand is part of the Tapestry portfolio, a global house of brands driven by optimism, innovation, and inclusivity.

Position Overview:
The successful candidate will utilize their retail expertise to enhance the customer experience.

Key Responsibilities:

  • Welcoming Guests:
    Provide a warm and inviting atmosphere for all guests, demonstrating confidence and proper etiquette.
  • Relationship Building:
    Foster long-term connections with guests by engaging in meaningful conversations and suggesting outreach event ideas.

Team Collaboration:
Exhibit the ability to work effectively within a team environment, offering and receiving constructive feedback, and celebrating the achievements of colleagues.

Styling & Product Knowledge:
Communicate the Kate Spade New York aesthetic clearly and effectively. Utilize product knowledge to create engaging narratives that resonate with guests. Maintain an impeccable personal style and ensure the stockroom and sales floor are well-organized.

Operational Excellence:
Understand the product landscape across all categories. Demonstrate the ability to multitask efficiently, from operational duties to processing transactions.

Qualifications:
The ideal candidate will possess:

  • Strong sales skills and exceptional interpersonal abilities.
  • Prior experience in luxury retail is preferred.
  • A proactive approach to multitasking and prioritization.
  • A collaborative spirit and ability to thrive in a team setting.

Physical Requirements:
Availability to work the store schedule, including evenings and weekends. Ability to stand for extended periods and lift boxes weighing up to 40 pounds. Comfort with climbing ladders is essential.



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