Retail Sales Specialist

2 months ago

Los Angeles, California, United States H&M Group Full time

Job Overview

As a Retail Sales Specialist at COS, you will be the welcoming presence that engages our customers and represents the essence of our brand. Your contribution is crucial in crafting inviting experiences that highlight the finest offerings of COS. With enthusiasm and a friendly demeanor, you will assist our customers throughout their shopping journey, providing authentic support and proactive service to enhance their experience. Together, we will create memorable moments that make shopping at COS truly enjoyable.

Key Responsibilities

In your role as a Retail Sales Specialist, you will have the chance to deliver exceptional service to customers at every interaction. From initiating conversations to assisting at the checkout, fitting rooms, and across the sales floor, you will play an integral part in improving the shopping experience. Your duties will also encompass managing deliveries, restocking merchandise, and displaying the latest collections on the sales floor.

While prior experience in customer service and knowledge of fabric types are advantageous, they are not essential.

Essential Skills for Success:

  • Customer-oriented with a commercial mindset.
  • Passionate about fashion and current trends.
  • Communicative, positive, and open to new ideas.
  • Eager to learn, adaptable, and proactive.
  • Team-oriented, inclusive, and supportive.
  • Self-driven, confident, and resilient.

Compensation: Competitive salary.

Additional Information

This is a Part-Time position offering flexible hours ranging from 10 to 25 hours per week.

Benefits:

We provide our employees with attractive benefits and extensive development opportunities globally. All employees enjoy a 25% staff discount applicable to all H&M Group brands both in-store and online. Additionally, all employees are part of our H&M Incentive Program – HIP.

US-based employees also receive:

  • 25% Staff Discount
  • Clothing Allowance
  • Medical, Vision, and Dental Coverage
  • Employee Assistance Program
  • Vacation, Wellness, Holiday, and Parental Pay
  • Health and Dependent Care FSA.
  • Additional Voluntary Benefits.

Commitment to Inclusion & Diversity

COS is part of H&M Group. We are dedicated to fostering inclusive, diverse, and equitable workplaces throughout our organization. Our teams should reflect a variety of individuals who share and combine their knowledge, experiences, and ideas. A diverse workforce positively impacts how we tackle challenges and interact with our colleagues and customers worldwide. Therefore, all diversity dimensions are considered in our recruitment process.

We aim for a fair and equitable process and kindly request that you do not attach a cover letter to your application, as they may contain information that could unintentionally lead to biases.

Company Overview

COS offers a collection of ready-to-wear clothing and accessories designed for a well-dressed life. Rooted in luxury design and contemporary fashion movements, our collection emphasizes sustainable craftsmanship, quality, and a timeless color palette. The creative essence of the brand is expressed through original storytelling, seasonal runway shows, and contemporary culture, creating an experience that exceeds expectations.

All information will be kept confidential in accordance with EEO guidelines.

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