Customer Support Specialist in Retail Sales
2 weeks ago
Position Overview:
As a Customer Support Specialist in the Retail Sales Department, you will play a crucial role in enhancing customer satisfaction and ensuring seamless service delivery.
Key Responsibilities:
1. **Communication and Collaboration:**
- Engage in regular discussions with our third-party logistics call center.
- Conduct weekly meetings to maintain alignment and proactively address any challenges that may arise.
2. **Customer Interaction:**
- Provide assistance to customers regarding deliveries, product inquiries, exchanges, and returns.
- Utilize your bilingual skills to cater to a diverse customer base.
Skills Required:
- Proficiency in English and another language for effective communication.
- Strong customer service orientation with a focus on retail sales.
Join Woongjin, INC. and contribute to our commitment to exceptional customer service in the retail sector.
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