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Retail Sales Specialist

2 months ago

Los Angeles, California, United States ALO Yoga Full time
Position Overview

The Retail Sales Specialist is dedicated to achieving store sales objectives by embodying the essence of the ALO Yoga experience and Brand Mission.

This role focuses on creating a genuine and memorable experience for every customer through authentic interactions, comprehensive product knowledge, and an understanding of our community and culture.

The ideal candidate is well-versed in all aspects of product information, including features, benefits, materials, usage, design, and maintenance. The Retail Sales Specialist thrives in a collaborative environment and embraces a culture of constructive feedback and excellence.

Key Responsibilities
  • Positively influences the business and store atmosphere in alignment with leadership and company objectives.
  • Drive and surpass sales targets by championing ALO's initiatives while enhancing productivity and efficiency.
  • Engage with customers to foster a welcoming and enjoyable shopping experience.
  • Continuously cultivate client relationships with our customers.
  • Collaborate with the leadership team to analyze performance reports, strategize, and implement action plans focusing on areas for improvement and identifying growth opportunities.
  • Ensure optimal sales floor coverage by developing workforce solutions and leading selling initiatives as required.
  • Stay informed about store goals, company communications, initiatives, new product launches, and other essential information as required by the Store Leadership Team; educate on guest-facing initiatives on the sales floor.
  • Confidently present all aspects of the ALO business model (Retail, Yoga, Café) through personal insights and comprehensive knowledge.
  • Utilize company tools, incentives, and strategies to help achieve store objectives.
  • Quickly and effectively address client needs to ensure customer satisfaction.
  • Educate guests and team members about our products, community, and culture.
  • Understand and uphold the daily schedule that prioritizes effective business strategies in partnership with Store Leadership.
  • Assist in processing shipments and ensuring product flow, including visual merchandising and daily replenishment excellence.
  • Ensure compliance with all front and back of house procedures according to company policies.
  • Support various business areas, including Sales and Cashier, as necessary.
Qualifications
  • Preferred 1+ years of experience in a customer-focused sales environment.
  • Passionate about customer service and delivering outstanding experiences.
  • High energy, positive attitude, and the ability to blend enjoyment with work.
  • Self-driven with a strong desire to achieve results both individually and as part of a team.
  • Builds genuine connections through empathy, integrity, and trust.
Work Schedule

Part-Time associates are expected to work up to 30 hours per week, with a minimum shift of 4 hours. Full-Time associates should have open availability, 7 days a week.

All employees are required to work during the company's peak periods, including major holidays.

Alo Yoga is an Equal Opportunity Employer and does not discriminate against applicants or employees based on any protected status.