Customer Service Representative

1 week ago

Frederick, Maryland, United States Sandpiper Property Management Full time
Job Summary:

Sandpiper Property Management is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for receiving and coordinating overnight call activity from various Sandpiper Hospitality hotels across the nation.

Key Responsibilities:
  • Call Handling: Receive and respond to customer calls in a timely and professional manner, ensuring that all customer inquiries are resolved to their satisfaction.
  • Call Routing: Determine the most appropriate course of action for each call, routing calls back to the on-call attendant at the hotel or advising guests of other services available.
  • Record Keeping: Maintain accurate and detailed records of all customer interactions, including call logs and follow-up actions.
  • Communication: Work closely with other team members to ensure seamless communication and resolution of customer issues.
  • Problem Solving: Use sound judgment and decision-making skills to resolve complex customer issues and escalate issues to senior team members as needed.
Requirements:
  • Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with customers and team members.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze complex customer issues and develop effective solutions.
  • Teamwork: Ability to work collaboratively with other team members to achieve common goals and objectives.
  • Adaptability: Ability to adapt to changing priorities and deadlines, with a focus on delivering high-quality results in a fast-paced environment.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision insurance.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.
  • Collaborative Work Environment: A collaborative and supportive work environment, with a focus on teamwork and open communication.

  • Customer Service Representative

    4 weeks ago

    Frederick, Maryland, United States Wash Lube Repair Full time

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeWe're seeking a Customer Service Representative to provide an amazing car wash experience and exceptional customer service at The Auto Spa Express in Frederick, MD. As a Customer Service Representative, you will be responsible for greeting customers, processing payments,...

  • Customer Service Representative

    4 weeks ago

    Frederick, Maryland, United States Wash Lube Repair Full time

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeWe're seeking a Customer Service Representative to provide an amazing car wash experience and exceptional customer service at The Auto Spa Express in Frederick, MD. As a Customer Service Representative, you will be responsible for greeting customers, processing payments,...

  • Customer Service Representative

    2 weeks ago

    Frederick, Maryland, United States Navistar Direct Marketing Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    2 weeks ago

    Frederick, Maryland, United States Western Branch Diesel Full time

    Customer Service RepresentativeWe are seeking a highly organized and customer-focused individual to join our service team as a Customer Service Representative. This role will provide administrative assistance to support the team and ensure seamless communication with customers and technicians.Key Responsibilities:Provide administrative support to the service...

  • Customer Service Representative

    2 weeks ago

    Frederick, Maryland, United States Kathy Schultze - State Farm Agent Full time

    Job Title: Customer Relations RepresentativeWe are seeking a dynamic and customer-focused Bilingual Spanish Customer Service Representative to join our team in Frederick, PA.Job Summary:Kathy Schultze State Farm is a well-established agency committed to providing exceptional service and insurance solutions to our diverse community. As a Customer Relations...

  • Customer Service Representative

    7 days ago

    Frederick, Maryland, United States Mr Handyman Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    3 weeks ago

    Frederick, Maryland, United States Navistar Direct Marketing Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Navistar Direct Marketing. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key...

  • Customer Service Representative

    4 weeks ago

    Frederick, Maryland, United States James Allen Full time

    Join James Allen, the fastest growing online retailer of diamond engagement rings, as a Customer Servicer Representative. In this role, you will interact with customers selecting the diamond and jewelry of their dreams through in-bound calls, emails, live chat and diamond consultation. You will learn all about the nuances of diamonds and gemstones and what...

  • Customer Service Representative

    3 weeks ago

    Frederick, Maryland, United States Tuckers Air Conditioning, Heating & Plumbing Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Tuckers Air Conditioning, Heating & Plumbing. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any...

  • Customer Service Representative

    4 weeks ago

    Frederick, Maryland, United States Western Branch Diesel Full time

    Customer Service RepresentativeWestern Branch Diesel is seeking a highly organized and customer-focused individual to join our service team as a Customer Service Representative. This role is responsible for providing administrative support to the service team, ensuring seamless communication with customers, and resolving any issues that may arise.Key...

  • Customer Service Representative

    3 weeks ago

    Frederick, Maryland, United States Western Branch Diesel Full time

    Customer Service RepresentativeWestern Branch Diesel is seeking a highly organized and customer-focused individual to join our service team as a Customer Service Representative. This role is responsible for providing administrative assistance to support the service team, including vehicle intake, repair order management, and customer communication.Key...

  • Customer Service Representative

    2 weeks ago

    Frederick, Maryland, United States Western Branch Diesel Full time

    Customer Service RepresentativeWestern Branch Diesel, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location in Frederick, Maryland.This individual will be organized with the ability to multi-task and possess good customer and communication skills.Joining the service team will provide you with a rewarding work...

  • Customer Service Representative

    2 weeks ago

    Frederick, Maryland, United States Tuckers Air Conditioning, Heating & Plumbing Full time

    About Tuckers Air Conditioning, Heating & PlumbingWe are a leading provider of HVAC services in Frederick, MD, dedicated to delivering high-quality, efficient, and professional solutions to our customers. Our mission is to exceed customer expectations and set a new standard in the industry.Job SummaryWe are seeking a skilled Customer Service Representative...

  • Customer Service Representative

    6 days ago

    Frederick, Maryland, United States Kathy Schultze - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Kathy Schultze State Farm in Frederick, MD.About UsKathy Schultze State Farm is a reputable insurance agency with over 135 years of combined experience in serving the Frederick community. Our team is dedicated to providing...

  • Customer Service Representative

    1 week ago

    Frederick, Maryland, United States NRG Full time

    Job Summary:The Customer Service Representative will play a vital role in supporting the operational business needs of NRG by communicating with and addressing all customer needs and inquiries. This position requires strong communication and problem-solving skills, as well as the ability to work independently and as part of a team.Key...

  • Customer Service Representative

    1 month ago

    Frederick, Maryland, United States Giant Food Full time

    About Giant FoodGiant Food is a leading grocery retailer in the Baltimore-Washington area, serving over 2 million customers weekly with annual sales exceeding $5 billion. Our mission is to provide exceptional customer service and quality products, making us the most trusted and loved local food retailer in our community.Job SummaryWe are seeking a highly...

  • Customer Service Representative

    3 weeks ago

    Frederick, Maryland, United States TriState Home Services, LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TriState Home Services, LLC. As a key member of our service team, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesRespond to customer inquiries and...

  • Customer Service Representative

    4 weeks ago

    Frederick, Maryland, United States Giant Food Full time

    About the RoleGiant Food is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting our sales floor operations.Key ResponsibilitiesProvide excellent...

  • Customer Service Representative

    5 days ago

    Frederick, Maryland, United States NRG Full time

    Job Summary:The Customer Service Representative will play a vital role in supporting the operational business needs of NRG Energy by communicating with and addressing all customer needs and inquiries. This position requires excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team.Key...

  • Customer Service Representative

    1 month ago

    Frederick, Maryland, United States TriState Home Services, LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TriState Home Services, LLC. As a key member of our service delivery team, you will be responsible for providing exceptional customer service, ensuring timely and efficient resolution of customer inquiries, and promoting our company's products...