Maintenance Operations Manager

2 days ago

Santa Clara, California, United States Bozzuto Full time
About the Role

As a Maintenance Manager at Bozzuto, you will play a critical role in ensuring the smooth operation of our residential buildings. Your primary responsibilities will include:

Key Responsibilities
  • Leadership and Development: Lead by example and serve as a role model for the standards and behaviors consistent with Bozzuto's core values and culture. Develop and provide on-the-job and classroom education opportunities to techs and community care associates.
  • Resident Satisfaction: Show care and concern for our residents through timely follow-up and meticulous completion of their apartment service tickets.
  • Maintenance Operations: Resolve maintenance issues in the area of HVAC, electrical, plumbing, and appliance repair. Manage the make-ready and apartment turnover process with attention to detail and timeliness.
  • Preventative Maintenance: Preserve the value of the building by consistently executing on preventative maintenance programs.
  • General Upkeep: Preserve the beauty of the building and the safety of the community through general upkeep and cleanliness, snow removal, and grounds maintenance.
  • Efficiency and Compliance: Sustain peak efficiency operation levels for all property components. Adhere to applicable building, county, and safety codes/standards, while running an accident-free operation.
  • Vendor Management: Establish and manage vendor relationships and projects within budget parameters.
  • Staffing and Scheduling: Reinforce monthly staffing schedules, ensuring 24/7 emergency coverage.
Requirements
  • Education and Experience: An education in the trades and 7+ years of experience in facilities and/or residential building maintenance.
  • Supervisory Experience: 3+ years of supervisory experience and a track record of hiring, developing, and retaining high-performing teams.
  • Certifications and Skills: HVAC, EPA, and/or NAPE certification. Knowledge of risk management, OSHA, and MSDS. Advanced level of skill in HVAC, plumbing, electrical, and appliance repair. Basic carpentry, drywall, and painting skills. Exposure to complex mechanical systems such as central plant, split systems, boilers, and chillers.
  • Personal Qualities: A safety mindset and an eye for detail. A builder's mentality (know it like you built it). Excellent communication skills, both written and verbal. A sharp professional appearance.
  • Technical Skills: Intermediate proficiency with the Microsoft Office suite and comfort using various technology platforms, apps, and computer programs.
What We Offer
  • Competitive Compensation: Salary range: $110,000-$115,000 (plus additional bonus opportunities).
  • Health and Wellness Benefits: We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
  • Paid Leave: We provide 20 days of paid time off plus holidays.
  • Retirement Planning: We offer a 401k program with a company match.
  • Tuition Reimbursement: Plus, many other programs to support career development and growth.
  • A Place You Belong: We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures.

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