Hotel Operations Manager

6 days ago


Santa Clara, California, United States Stanford Hotel Group Full time

Job Summary

The Stanford Hotel Group is seeking an experienced Hotel General Manager to lead the operations of our hotel. As a key member of our management team, you will be responsible for the overall management and operation of the hotel, including profitability, guest service, quality, and overall cleanliness and maintenance of the property.

Key Responsibilities

  • Lead the Executive and Management team effectively
  • Coordinate the operation of each individual's department and special projects, and assist in identifying problems and solutions
  • Guide the committee in dealing with the hotel's problems and opportunities in order to best serve the financial interests of the property
  • Monthly forecasting of operating staff and cost expenditures
  • Business planning in line with forecasted sales and costs including guidance to department heads
  • Monthly P&L review to keep cost and expenses in line
  • Provide solid employee relations for the entire hotel
  • Involvement in sales & revenue management to help with strategy, identifying need periods and supporting team to accomplish top line goals
  • Inspect guest rooms, public areas, back of house, banquet function set-ups
  • Assure that written lists are developed of corrective actions required for implementation by housekeeping, maintenance and operating departments
  • Through leadership and mentoring, establish a friendly, courteous, service-oriented approach to guests that is exhibited by all hotel employees
  • Establish and implement guest service standards for all departments. Periodically reviewing, identifying problems and taking corrective actions
  • Assure the hotel has an ongoing preventive maintenance program and the property is kept in good working condition

Requirements

  • 5+ years experience as a GM at a Full service hotel with upscale brand
  • Experience working within a Branded Hotel Environment - Marriott, Starwood, or Hilton (REQUIRED)
  • Bachelors Degree preferred
  • Union experience preferred
  • Clear and concise written and verbal communication skills
  • Ability to sell concepts and ideas to management, peers, and employees
  • Demonstrate team building experience and ability to lead by example
  • Ability to instill a guest service attitude in all employees.
  • Experience in training and developing employees

Qualifications

  • Education
  • Preferred
  • Bachelors or better in Hospitality Management or related field.
  • Experience
  • Required
  • 1 year: Hilton or major brand experience
  • 5 years: GM in a 300+ room full service hotel
  • Preferred
  • 1 year: Working with a Union


  • Santa Clara, California, United States Sonesta International Hotels Full time

    Job SummaryThe Assistant General Manager (AGM) is a training position to become a General Manager for Sonesta International Hotels. This role is designed for experienced professionals who are looking to advance their careers in hotel management. As an AGM, you will be trained to take on the responsibilities of a General Manager, including overseeing hotel...


  • Santa Barbara, California, United States Pacifica Hotels Full time

    Job SummaryPacifica Hotels is seeking an experienced and skilled Hotel Operations Manager to join our team. As an Assistant General Manager, you will play a key role in leading our hotel's operations and ensuring exceptional guest experiences.Key ResponsibilitiesAdhere to Pacifica Hotels' operational guidelines to maintain a safe and healthy environment for...


  • Santa Rosa, California, United States Sandman Hotel Full time

    Job DescriptionJob Title: Front Office Operations ManagerJob Summary:We are seeking a highly motivated and experienced Front Office Operations Manager to join our team at Sandman Hotel. As a key member of our front office team, you will be responsible for ensuring the seamless and efficient movement of guests in and out of the hotel, while providing...

  • General Manager

    4 days ago


    Santa Barbara, California, United States Hilton Worldwide, Inc. Full time

    Job SummaryWe are seeking a seasoned Hotel Executive Director to lead our team at the Hilton Santa Barbara Beachfront Resort. As a key member of our leadership team, you will be responsible for driving hotel operations and delivering exceptional guest experiences.Key ResponsibilitiesHotel Operations Management: Oversee daily hotel operations, including...


  • Santa Rosa, California, United States AC Santa Rosa Downtown Full time

    Job Summary:As the Assistant General Manager at AC Santa Rosa Downtown, you will play a crucial role in ensuring the efficient operation of the hotel and providing exceptional guest experiences. This is a challenging and rewarding opportunity for a seasoned hospitality professional to take on a leadership role and drive results in a fast-paced...

  • Accounting Manager

    2 days ago


    Santa Barbara, California, United States Kimpton Hotel Full time

    About the RoleWe are seeking an experienced Accounting Manager to join our team at Kimpton Hotel. As a key member of our financial operations team, you will be responsible for overseeing the Accounts Payable process, leading a small accounting team, and assisting with month-end close, balance sheet reconciliations, and expense report management.Key...


  • Santa Monica, California, United States Viceroy Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Sous Chef to join our team at Viceroy Hotel Group. As a key member of our culinary team, you will be responsible for assisting the Executive Chef in the coordination, planning, and supervision of food production and presentation in all hotel outlets.Key ResponsibilitiesAssist the Executive Chef in...

  • Hotel Security Officer

    60 minutes ago


    Santa Ana, California, United States Hotel Resource Full time

    About Hotel ResourceHotel Resource is a leading provider of security services to the hospitality industry. We take pride in delivering high-quality, tailored solutions that allow our clients to focus on their core business.Job SummaryWe are seeking a highly motivated and experienced Security Officer to join our team. As a Security Officer, you will be...


  • Santa Clara, California, United States Stanford Hotel Group Full time

    Position Title: Safety and Security SpecialistJob Category: Loss PreventionCompany: Stanford Hotel GroupOverview:The Stanford Hotel Group is in search of a dedicated Safety and Security Specialist to enhance our team and contribute to the vibrant atmosphere of our esteemed hotel. Join us in delivering exceptional service in a prestigious environment.Position...


  • Santa Clara, California, United States Pinnacle Live Full time

    Position Overview:The Venue Director II plays a crucial role in overseeing the successful management of designated venues. This position is pivotal in ensuring profitability while achieving both sales and operational objectives, all while delivering exceptional customer service to various stakeholders, including hotel partners, clients, and team members.Key...


  • Santa Clara, California, United States Pinnacle Live Full time

    Position Overview:The Venue Director II plays a pivotal role in overseeing the operations of their designated venue. This position is tasked with ensuring financial success while achieving sales and operational objectives, all while delivering exceptional service to clients, hotel partners, and team members. The Venue Director II is expected to foster a...


  • Santa Clara, California, United States Pinnacle Live Full time

    Position Overview:The Senior Venue Operations Manager is tasked with the effective oversight of their designated venue. This role encompasses the responsibility for ensuring profitability and meeting sales and operational objectives while delivering exceptional customer service to all stakeholders, including hotel collaborators, clients, and team members....


  • Santa Clara, California, United States Pinnacle Live Full time

    Position Overview:The Venue Director II plays a crucial role in overseeing the successful management of designated venues. This position is accountable for ensuring profitability while achieving sales and operational objectives, all while delivering exceptional customer service to various stakeholders, including hotel partners, clients, and team members. The...


  • Santa Clara, California, United States Pinnacle Live Full time

    Position Overview:The Venue Director II plays a pivotal role in overseeing the operations of a designated venue. This position entails ensuring financial success while achieving sales and operational objectives, all while delivering exceptional service to clients, hotel partners, and team members. The Venue Director II is tasked with fostering a culture of...


  • Santa Clara, California, United States Pinnacle Live Full time

    Position Overview:The Venue Director II plays a crucial role in overseeing the operations of a designated venue. This position is accountable for ensuring profitability while achieving sales and operational objectives, all while delivering exceptional customer service to stakeholders, including hotel partners, clients, and team members. The Venue Director II...


  • Santa Monica, California, United States Palihouse Santa Monica Full time

    OVERNIGHT HOTEL OPERATIONS SPECIALIST (PART TIME) | PALIHOUSE SANTA MONICAPOSITION SUMMARYWe are looking for a dedicated Overnight Hotel Operations Specialist to manage nighttime activities at our establishment, ensuring seamless guest experiences during late hours and collaborating effectively with various departments in a 24/7 hospitality environment.ABOUT...


  • Santa Rosa, California, United States Sandman Hotel Full time

    About Us: At Sandman Hotel, we prioritize our people. Our commitment to a supportive and inclusive workplace fosters diversity, growth, and well-being. We believe in a culture that values employee development and meaningful relationships. Our benefits include comprehensive health insurance, retirement plans, and paid time off, alongside unique perks such as...


  • Santa Monica, California, United States Proper Hospitality Full time

    Job Description**About the Role**We are seeking a visionary leader to join our team as a Managing Director, Future Openings. As a key member of our leadership team, you will be responsible for driving the overall success of our luxury hotels, including financial performance, guest satisfaction, and team engagement.Key ResponsibilitiesLeadership &...

  • Night Auditor

    6 days ago


    Santa Barbara, California, United States Pacifica Hotels Full time

    Job SummaryPacifica Hotels is seeking a detail-oriented and customer-focused Night Auditor to join our team at one of our properties. As a Night Auditor, you will play a critical role in ensuring the accuracy and integrity of our financial records, while also providing exceptional service to our guests.Key ResponsibilitiesFinancial Operations: Close hotel...

  • Cocktail Server

    2 weeks ago


    Santa Clara, California, United States Stanford Hotel Group Full time

    Position Title: BartenderJob Category: Food and BeverageRequisition Number: BARTE005261Overview:The Stanford Hotel Group is looking for a dedicated Full-Time Bartender to enhance our dynamic team. Join us in a vibrant hotel atmosphere where you can enjoy the perks of working in a premier establishment.Key Responsibilities:Deliver exceptional bar service to...