Current jobs related to Technical Support Specialist - Boston, Massachusetts - Boston Partners

  • Technical Support Specialist

    4 weeks ago

    Boston, Massachusetts, United States Wentworth Institute of Technology Full time

    Job Title: Technical Support Specialist IWentworth Institute of Technology is seeking a skilled Technical Support Specialist I to join our team.About the RoleThe Technical Support Specialist I will play a critical role in providing software, hardware, and application support for the campus community. This on-site position requires a strong commitment to...

  • Technical Support Specialist

    1 week ago

    Boston, Massachusetts, United States 1872 Consulting Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at 1872 Consulting. As a Technical Support Specialist, you will be the first point of contact for employees regarding technical issues, providing timely and effective support to ensure minimal disruption to our operations.Key...

  • Technical Support Specialist

    2 weeks ago

    Boston, Massachusetts, United States Randstad Full time

    Job Summary: We are seeking a skilled Technical Support Specialist to join our team at Randstad. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients. Your primary duties will include troubleshooting, resolving technical issues, and providing excellent customer service. Responsibilities: ...

  • Technical Support Specialist

    2 weeks ago

    Boston, Massachusetts, United States TEKsystems Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at TEKsystems. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to end-users in a fast-paced environment.Key ResponsibilitiesProvide technical support and assistance to end-users via phone, email, and in-person.Maintain...

  • Technical Support Specialist

    2 weeks ago

    Boston, Massachusetts, United States SourcePro Search, LLC Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at SourcePro Search, LLC. The ideal candidate will have a strong background in computer hardware and software, with a minimum of 2 years of experience in providing support to end users.The Technical Support Specialist will be responsible for providing desk-side computer...

  • Technical Operations Specialist

    4 weeks ago

    Boston, Massachusetts, United States Mentor Technical Group Full time

    Job SummaryMentor Technical Group is seeking a highly skilled Technical Operations Specialist to join our team. As a Technical Operations Specialist, you will be responsible for operating, maintaining, and troubleshooting various engine room equipment, including boilers, chillers, pumps, electric motors, water softeners, electric generators, and hot water...

  • Technical Support Specialist

    2 weeks ago

    Boston, Massachusetts, United States Federal Home Loan Bank of Boston Full time

    Job Title: Technical Support SpecialistAt the Federal Home Loan Bank of Boston, we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Bank Technology department, you will play a critical role in maintaining an optimal end-user computing environment.Job Summary:Under general supervision, the Technical Support...

  • Technical Support Specialist

    1 week ago

    Boston, Massachusetts, United States ReqRoute Inc Full time

    Job Title: Technical Support SpecialistJob Summary: ReqRoute Inc is seeking a Technical Support Specialist to provide exceptional customer service and technical support to our internal clients. The ideal candidate will have excellent communication skills, a strong understanding of computer systems, and the ability to troubleshoot technical...

  • Technical Support Specialist

    2 weeks ago

    Boston, Massachusetts, United States Centum Search Full time

    About the role:We are seeking a highly skilled Technical Support Specialist to join our team at Centum Search. As a Technical Support Specialist, you will be responsible for providing technical support to our clients in the financial sector.Your key responsibilities will include:Providing technical support via email, chat, and phone in a timely and efficient...

  • Technical Support Specialist

    1 week ago

    Boston, Massachusetts, United States Jobs for Humanity Full time

    Job SummaryAt Jobs for Humanity, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing onsite technical support to our community members, analyzing, troubleshooting, and diagnosing hardware and software issues.Key ResponsibilitiesProvide onsite technical support...

  • Technical Support Specialist

    3 weeks ago

    Boston, Massachusetts, United States Federal Home Loan Bank of Boston Full time

    Technical Support SpecialistAt the Federal Home Loan Bank of Boston, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in maintaining an optimal end-user computing environment at the Bank.Key Responsibilities:Provide effective and efficient incident and problem...

  • Technical Support Specialist

    1 week ago

    Boston, Massachusetts, United States Federal Home Loan Bank of Boston Full time

    Technical Support Specialist Job DescriptionAbout the Role:The Federal Home Loan Bank of Boston is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in maintaining an optimal end-user computing environment at the Bank.Key Responsibilities:Provide effective and efficient...

  • Technical Support Specialist

    3 weeks ago

    Boston, Massachusetts, United States Federal Home Loan Bank of Boston Full time

    Technical Support SpecialistAt the Federal Home Loan Bank of Boston, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in maintaining an optimal end-user computing environment at the Bank.Key Responsibilities:Provide effective and efficient incident and problem...

  • Technical Support Specialist

    2 weeks ago

    Boston, Massachusetts, United States Proven Recruiting Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Proven Recruiting. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients and their infrastructure and dental software applications.Key Responsibilities:* Provide Tier II technical support for...

  • Technical Support Specialist

    1 week ago

    Boston, Massachusetts, United States ApTask Full time

    At ApTask, we are seeking a skilled Technical Support Specialist to join our team. As a Field Service Representative, you will be responsible for providing technical support and repair services to clients. This includes troubleshooting and resolving technical issues with Lexmark printers, POS equipment, and other devices.Key responsibilities...

  • Clinical Support Specialist

    4 weeks ago

    Boston, Massachusetts, United States Mentor Technical Group Full time

    Mentor Technical Group Job DescriptionMentor Technical Group is seeking a highly skilled Clinical Support Specialist to join our team. As a world leader in life science engineering and technical solutions, we provide comprehensive technical support and solutions for the FDA-regulated industry.Job SummaryThe Clinical Support Specialist will be responsible for...

  • Technical Support Specialist

    1 week ago

    Boston, Massachusetts, United States Motion Recruitment Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Motion Recruitment. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and working with our clients to define business requirements and implement processes to meet those...

  • Technical Support Specialist II

    1 month ago

    Boston, Massachusetts, United States CHA Consulting, Inc. Full time

    Job Title: Technical Support Specialist IICHA Consulting, Inc. is seeking a skilled Technical Support Specialist II to join our Corporate - Information Technology Team.About the Role:The Technical Support Specialist II will provide technical support and assistance to end users with technical hardware and software system issues. This includes receiving,...

  • Technical Support Specialist

    1 week ago

    Boston, Massachusetts, United States Motion Recruitment Partners LLC Full time

    Job Summary:We are seeking a skilled Technical Support Specialist to join our team at Motion Recruitment Partners LLC. As a Technical Support Specialist, you will be responsible for providing top-notch support to our clients, resolving technical issues, and ensuring seamless application functionality.Key Responsibilities:Learn and master off-the-shelf...

  • Technical Support Specialist

    2 weeks ago

    Boston, Massachusetts, United States Dutch Ridge Consulting Group Full time

    Job DescriptionDutch Ridge Consulting Group, LLC is seeking a skilled Technical Support Specialist to join their team. As a key member of the IT department, this individual will provide top-notch technical support to ensure seamless operations of the company's IT systems.Key ResponsibilitiesPerform IT incident response to resolve end-user issues...

Technical Support Specialist

2 months ago

Boston, Massachusetts, United States Boston Partners Full time

Position: Help Desk Analyst

Department: Information Technology

Report to: Help Desk Manager

Location: Boston, MA

Company Overview:

Boston Partners is a leading global investment advisory firm managing $103 billion in assets under management. Renowned for exceptional client service, we specialize in value equity investment strategies grounded in rigorous fundamental research and a disciplined investment approach. Our focus is on investing in firms that exhibit attractive value traits and robust business fundamentals, particularly those poised for positive transformation. Established in 1995, we operate offices in Boston, New York, California, and London, and are a wholly owned subsidiary of ORIX Corporation of Japan.

Role Overview:

We seek a personable Help Desk Analyst equipped with robust technical expertise and some experience in system administration. The successful candidate will provide prompt, friendly, and precise solutions for everyday issues related to PCs, applications, and mobile devices. This role is inherently people-focused, requiring an outgoing and diligent individual who is genuinely invested in both technology and customer interactions.

Key Responsibilities:

  • Deliver on-site technical support during regular business hours to users.
  • Offer timely assistance via telephone or email to users across all locations, including traveling personnel, ensuring issues are resolved effectively and updating our internal knowledge base.
  • Troubleshoot a variety of issues involving hardware, software, landline phones, and mobile devices.
  • Administer aspects of Active Directory and various applications.
  • Maintain and update software as necessary.
  • Collaborate with IT Infrastructure and Information Security teams as required.
  • Participate in an on-call rotation, which may include evenings and weekends, with occasional onsite presence outside of regular hours.
  • Execute release/change management tasks as needed, emphasizing strong documentation and attention to detail.
  • Proactively manage and resolve open Helpdesk tickets.
  • Keep an accurate inventory of IT hardware and software.

Qualifications:

  • Bachelor's degree in a relevant field or equivalent work experience (3 to 5 years).
  • Certifications such as Microsoft MCSA/MCSE and/or Cybersecurity certifications like CISM/CISA/CISSP are advantageous and may substitute for academic or experience requirements.
  • Demonstrable experience with contemporary Microsoft IT systems, including:
  • MS Active Directory, MS Azure, MS 365, VPN/remote access technology.
  • Familiarity with specialized Financial Services applications (e.g., Bloomberg) is a plus.

Physical Requirements:

Ability to bend or kneel for equipment maintenance and lift up to 50 lbs.

The above descriptions are intended to convey the general nature of the role and are not exhaustive lists of all duties and responsibilities. We are an equal opportunity employer and value diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.