Technical Support Specialist
4 weeks ago
We are seeking a skilled Technical Support Specialist to join our team at TEKsystems. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to end-users in a fast-paced environment.
Key Responsibilities
- Provide technical support and assistance to end-users via phone, email, and in-person.
- Maintain and troubleshoot computer systems, peripherals, and software.
- Install, diagnose, repair, and maintain hardware and software.
- Ensure optimal workstation performance and troubleshoot issues.
- Develop and maintain technical documentation and procedures.
Requirements
- 1-3 years of experience in IT support or a related field.
- Knowledge of Microsoft Windows operating systems and Microsoft Office suite.
- Familiarity with networking technologies and concepts.
- Experience with video conferencing technologies and mobile devices.
- CompTIA A+ or Network+ certification a plus.
What We Offer
- A dynamic and fast-paced work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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