Service Advisor Lead
4 days ago
We are seeking a highly skilled and customer-focused Service Advisor to join our team at Loves Travel Stops & Country Stores. As a key member of our sales department, you will be responsible for driving sales success through exceptional customer service, leadership, and technical skills.
In this role, you will be the primary contact between customers and the sales department, providing detailed repair cost estimates, sales promotions, and obtaining necessary approvals and payments. You will also maintain a safe and clean facility, greet customers, address vehicle service needs, and document issues.
Responsibilities:
- Maintain a safe and clean facility.
- Greet customers, address vehicle service needs, and document issues.
- Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
- Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
Requirements:
- 6 months experience in customer service or sales preferred.
- Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.
Compensation and Benefits:
We offer a competitive salary of $50,000 - $65,000 per year, based on experience, plus excellent benefits, including paid time off, flexible scheduling, 401(k) matching, and a quarterly bonus program.
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