Customer Service Associate

3 days ago


Bullhead City, Arizona, United States Goodwill Industries International, Inc. Full time

Goodwill Industries International, Inc. is a non-profit organization dedicated to helping people with employment and education needs achieve their full potential.

About the Job

We are currently seeking a Customer Service Associate - Sales Floor Lead to join our team at our location in Bullhead City, Arizona.

Job Summary

The Customer Service Associate - Sales Floor Lead will be responsible for leading an excellent customer and brand experience, promoting sales, and maintaining sales floor standards.

Key Responsibilities:

  • Runs registers and processes all forms of payments
  • Aasks each customer for cash donations at POS
  • Establishes or identifies prices of goods via type of merchandise, identifying markings, or asking for help from an on-site leader
  • Completes closing procedures as necessary
  • Maintains regular and consistent in-person attendance
  • Greets customers entering the store and thanks customers leaving the establishment
  • Maintains sales floor by following floorwork and PPM standards
  • Stocks merchandise in appropriate areas as assigned
  • Utilizes systems, including phones and paging systems, to make regularly scheduled announcements
  • Maintains a clean and safe environment
Requirements

To be successful in this role, you will need:

  • High School education or equivalent experience
  • Excellent customer service skills
  • Excellent math skills preferred
  • Ability to communicate and understand instructions, both verbal and written, in English
  • Must be at least 16 years of age or older
  • Ability to pass a background check and drug screen, where applicable for position
What We Offer

As a valued member of our team, you will be eligible for a comprehensive Total Rewards package, which includes:

  • 5 Medical Plans
  • Employer Funded Health Reimbursement Account (HRA)
  • 3 Dental Plans
  • Vision Plan
  • 401K (Immediate participation upon hire)
  • Employer Paid Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off; Sick and Vacation
  • Paid Holidays
About Us

Goodwill Industries International, Inc. has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. We value diversity and are centered on success. Our mission is to put people to work and change lives through the power of work.



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