Customer Service Team Lead
1 day ago
Worldwide Flight Services is a leading provider of air cargo and passenger services, operating in 164 airport locations across 18 countries and 5 continents. We're committed to delivering exceptional services while maintaining a safe and secure environment. We're seeking a highly motivated Customer Service Team Lead to join our team and contribute to our mission.
Job Description
The Customer Service Team Lead will be responsible for managing a team of customer service representatives, ensuring that customer inquiries are resolved efficiently, and providing excellent service to our customers. The ideal candidate will have strong leadership skills, excellent communication skills, and the ability to work effectively in a fast-paced environment. As a Customer Service Team Lead, you will play a critical role in ensuring that our customers receive exceptional service and that our operations meet or exceed customer satisfaction standards.
Requirements
- Manage a team of customer service representatives
- Ensure customer inquiries are resolved efficiently
- Provide excellent service to customers
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