Show Thru Associate

4 days ago


Kingston, New York, United States Camping World Holdings, Inc. Full time
Job Summary

Camping World Holdings, Inc. is seeking a highly skilled Show Thru Associate to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences by demonstrating the operation of sold units to our retail owners.

Key Responsibilities
  • Deliver Thorough Demonstrations: Ensure a comprehensive and professional demonstration takes place for each new RV owner, showcasing the features and benefits of our products.
  • Customer Liaison: Act as a liaison between new owners and various departments within the dealership, providing expert advice on additional accessories, equipment, and supplies to enhance their experience.
  • Paperwork and Documentation: Review and ensure all necessary paperwork, including 'owed to customers' forms, is completed and authorized for future reference.
  • Delivery Coordination: Ensure all relevant dealership personnel are aware of the status of delivery processes, and communicate with sales managers and F&I managers regarding any delays or changes.
  • Quality Inspection: Perform a thorough quality inspection of units deemed ready for delivery to ensure they meet our high standards.
  • Post-Delivery Support: Actively follow up with customers who have received their units to address any concerns or questions they may have.
Requirements
  • Excellent Communication Skills: Possess strong verbal and written communication skills to effectively interact with customers and colleagues.
  • Organizational and Follow-up Skills: Demonstrate good organizational and follow-up skills to ensure timely completion of tasks and delivery of units.
  • Departmental Procedures: Ability to follow departmental procedures and policies to ensure seamless operations.
  • Clerical Skills: Possess good clerical skills, including data entry and record-keeping.
  • Customer Relations: Develop and maintain strong customer relationships to ensure customer satisfaction and loyalty.
  • Adaptability: Demonstrate a willingness to adapt to changing circumstances and priorities to ensure customer success.
  • Attention to Detail: Maintain a high level of attention to detail to ensure quality delivery and customer satisfaction.
  • Valid Driver's License: Possess a valid driver's license and maintain a clean driving record.
  • Forklift Experience: Preferably have forklift experience or be willing to obtain certification.
Benefits

Camping World Holdings, Inc. offers a competitive compensation package, including:

  • Hourly Pay Range: $16.20-$19.24 per hour
  • Paid Time Off: Generous paid time off policy
  • 401(k) Plan: Comprehensive 401(k) plan with company match
  • Employee Assistance Program: Access to an employee assistance program for mental health and wellness support
  • Good Sam Roadside Assistance: Discounts on Good Sam Roadside Assistance
  • Discounts: Various discounts on products and services
  • Paid Parental Leave: Eligible employees receive paid parental leave
  • Tuition Reimbursement: Eligible employees receive tuition reimbursement
  • On-the-Job Training: Opportunities for on-the-job training and professional development

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