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Show Thru Associate
2 months ago
Camping World Holdings, Inc. is seeking a highly skilled Show Thru Associate to join our team. As a Show Thru Associate, you will be responsible for delivering exceptional customer experiences by demonstrating the operation of sold units to our retail owners. Your primary focus will be on ensuring a thorough and professional demonstration process, while also providing excellent customer service and support.
- Key Responsibilities:
- Deliver comprehensive demonstrations of sold units to customers, highlighting key features and benefits.
- Act as a liaison between customers and various departments within the dealership, providing guidance on additional accessories and services that enhance the customer experience.
- Verify and complete 'owed to customers' forms to maintain accurate records for future reference.
- Ensure all necessary paperwork, keys, owner's manuals, and warranties are available to customers upon delivery.
- Communicate effectively with sales managers and F&I managers to ensure timely delivery of sold units.
- Perform quality inspections of units prior to delivery to ensure they meet our high standards.
- Follow up with customers after delivery to address any concerns or questions they may have.
Requirements:
- Excellent communication and interpersonal skills, both verbal and written.
- Strong organizational and follow-up skills to ensure timely delivery of sold units.
- Ability to follow department procedures and policies.
- Good clerical skills, including data entry and record-keeping.
- Customer service skills, with a focus on delivering exceptional experiences.
- Tolerance for change and adaptability to ensure customer success.
- Detailed-oriented with a focus on providing quality delivery experiences.
- Valid driver's license and acceptable driving record.
- Forklift experience or certification preferred, or ability to obtain certification.
- Ability to lift up to 25 pounds and/or move up to 50 pounds with assistive devices.
Benefits:
- Competitive hourly pay rate: $16.20-$19.24.
- Tuition reimbursement program.
- Paid time off.
- 401(k) retirement plan.
- Employee assistance program.
- Good Sam roadside assistance.
- Discounts on Camping World products and services.
- Paid parental leave.
- On-the-job training opportunities.
We are an equal employment opportunity employer.
