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Spa Operations Manager

1 month ago

Austin, Texas, United States Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to excellence and a passion for delivering personalized service.

About the Location:

Austin, Texas, is a vibrant city that embodies the spirit of innovation and creativity. Our hotel, located in the heart of downtown, offers a unique blend of luxury and relaxation, with stunning views of Lady Bird Lake and easy access to the city's iconic attractions.

About the Role:

We are seeking a highly skilled and experienced Spa Manager to join our dynamic team at Four Seasons Hotel Austin. As a key member of our spa team, you will be responsible for overseeing the day-to-day operations of our spa, ensuring that every guest experience is exceptional and memorable.

Key Responsibilities:

  • Oversee the management of spa staff, including therapists, estheticians, and receptionists
  • Develop and implement spa programs and services to meet guest needs and preferences
  • Monitor and maintain high standards of quality and service in the spa
  • Collaborate with other hotel departments to ensure seamless guest experiences

Requirements:

  • Minimum 1-2 years of experience in a spa management role
  • Strong communication and leadership skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Work authorization in the United States

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Discounted room rates and other perks
  • A dynamic and supportive work environment

Schedule and Hours:

As a member of our team, you will be expected to work a variety of shifts, including mornings, evenings, weekends, and holidays. We offer a flexible schedule to ensure that our guests receive the best possible service.

About Four Seasons:

Four Seasons is an Equal Opportunity, Affirmative Action employer. We celebrate diversity and are committed to creating a workplace that is inclusive and respectful of all individuals. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional guest experiences.