Lead Esthetician

2 weeks ago

Austin, Texas, United States Hand & Stone Massage and Facial Spa - Austin , TX - Great Hills Full time
Job Overview

We are seeking a highly skilled and experienced Lead Esthetician to join our team at Hand & Stone Massage and Facial Spa in Austin, TX. As a key member of our spa team, you will be responsible for overseeing and managing the Esthetics Department, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Lead and manage the Esthetics team, providing guidance and coaching to ensure excellent service delivery and sales performance.
  • Develop and implement strategies to achieve Esthetics and Retail Sales goals, working closely with Spa Management to drive business growth.
  • Train and monitor the performance of Estheticians and Sales Associates, providing feedback and coaching to improve skills and knowledge.
  • Monitor and manage professional and retail product inventory and supply usage, ensuring optimal stock levels and minimizing waste.
  • Provide exceptional service to members and guests by performing top-level facial services, including facials, microdermabrasion, waxing, and other skin care treatments.
  • Participate in ongoing training and professional development programs to stay up-to-date with the latest spa services and product knowledge.
  • Assist in planning and executing events and promotions to drive sales and customer engagement.
  • Meet regularly with Spa Management and Esthetics staff to review performance, discuss challenges, and set goals.
Requirements
  • Strong retail and sales upgrade record, with a proven ability to drive sales growth and achieve targets.
  • Experienced Esthetician with a strong background in performing facials, microdermabrasion, waxing, and other skin care services.
  • Must carry liability insurance and have a strong understanding of spa services and product lines.
  • Previous training experience is preferred, but not required.
Benefits
  • Competitive salary and benefits package, including medical, dental, and vision insurance.
  • 401k plan with company match.
  • Supplemental insurance options.
  • Paid vacation and flexible scheduling.
  • Employee discounts on products and services.
  • Employee rewards program and referral bonus.

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