Front Desk Representative

1 month ago


Austin, Texas, United States Hand & Stone Massage and Facial Spa - Austin , TX - Great Hills Full time
Job Opportunity at Hand & Stone Massage and Facial Spa

Hand & Stone Massage and Facial Spa, a leading national franchise, is seeking a highly motivated and organized Front Desk Associate to join our team. As a critical link in ensuring exceptional customer experiences, you will be responsible for meeting membership sales goals, providing excellent customer service, and upholding spa cleanliness standards.

Responsibilities:
  • Meet membership sales targets
  • Develop a detailed knowledge of spa services and menu offerings
  • Provide exceptional customer service to members and guests, building lasting relationships
  • Work flexible hours, including evenings and weekends
  • Effectively communicate sales, promotions, and service options with clients
  • Uphold spa cleanliness and organization standards
  • Bring a positive and energetic attitude to the workplace
  • Perform various administrative tasks, including answering phones, scheduling appointments, and filing documents
What We Offer:
  • Competitive hourly wage and commission-based compensation
  • Opportunities for career advancement, including management roles
  • Ongoing training and professional development
  • Flexible scheduling to accommodate your lifestyle
  • A positive and professional work environment
  • Employee discounts on spa services and products
Requirements:
  • High school diploma or equivalent
  • 18 years old or older
  • Exceptional organizational and communication skills
  • Ability to work independently with minimal supervision


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