Social Media Community Coordinator

1 week ago


New York, New York, United States mllnnl Full time
Job Overview

Company Overview:
We are looking for a dedicated and detail-oriented Community Coordinator to become a part of our team at mllnnl, collaborating with a vibrant and fast-paced boutique agency specializing in social and digital marketing within the non-profit travel sector.

This position is part-time and presents an excellent opportunity for individuals such as college students or those with adaptable schedules.

Key Responsibilities
  • Proactively oversee and engage in discussions, mentions, and trends across various online platforms.
  • Assist with email communications and responses as needed.
  • Interact with the online community, addressing comments and inquiries on platforms like TikTok, Facebook, Instagram, and Twitter promptly.
  • Evaluate appropriate responses based on established messaging guidelines, ensuring social media channels reflect the current brand identity and tone.
  • Immediately escalate any community concerns and consistently communicate feedback from the community.
Qualifications
  • Minimum of 1 year of relevant experience in community management or social media.
  • Proficient in social media platforms, particularly TikTok, Facebook, and Instagram.
  • Flexible availability, with a commitment of at least 8 hours per week.
  • Dependable, confident, and an effective communicator.
  • Highly organized with exceptional attention to detail and time management skills.
  • Ability to remain resilient and maintain a positive attitude in challenging situations.

Additional Information:
All personal information will be handled confidentially in accordance with EEO guidelines.



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