Hospitality Services Supervisor
6 days ago
Job Summary
Spectraexperiences is seeking a highly skilled and experienced Food and Beverage Supervisor to join our team. As a Food and Beverage Supervisor, you will be responsible for overseeing the serving of guests in our venue dining areas and catering functions.
Key Responsibilities
- Oversee the serving of meals to guests or direct guests to the buffet line.
- Supervise the service of beverages to guests, including alcoholic beverages, and verify minimum age requirements.
- Assist in recording guests' orders and relay orders to the kitchen via the point-of-sale system.
- Observe guests to respond to additional requests and determine when meals are completed.
- Compute the cost of meals and present guests with checks, accept payments, and provide change as necessary.
- Ensure tableware and linens are replaced as needed.
- Recommend dishes and identify ingredients or explain menu preparation methods.
- Supervise the setup of banquet functions, including linens, dishware, glassware, and silverware.
- Maintain sanitation, health, and safety standards in work areas.
- Meet company standards for excellent attendance.
- Ensure location equipment is operable and clean prior to events.
- Recognize and address visibly intoxicated guests, cutting off alcohol as necessary.
- Enforce company policies and procedures.
- Practice excellent human resources skills, including employee relations, corrective action, coaching, and counseling.
- Assist management with projects, including training, inventory, and special events.
Requirements
- At least 1-2 years of experience in a supervisory capacity in a fast-paced restaurant or catering environment or applicable education.
- Ability to supervise the work of others.
- Effective communication skills with employees, coworkers, volunteers, management staff, and guests.
- Ability to speak, read, and write in English.
- Ability to work well in a team-oriented, fast-paced, event-driven environment.
- Valid food handling certificate or alcohol service permit, if required by state or federal regulations.
- Ability to handle cash accurately and responsibly.
- Basic math skills for POS cash/credit transactions, cash reconciliation, and product inventory.
Vaccination Statement
Spectraexperiences is committed to ensuring a safe work environment for all employees, teams, and guests. As such, we require full COVID-19 vaccinations for all employees, subcontractors, and vendors.
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