Event Services Supervisor
2 weeks ago
Position Overview:
Role: Event Services Supervisor
Lead and manage event staff during designated functions, ensuring that all team members adhere to established guest service and sustainability protocols.
Career Advancement Opportunities
Assistant Event Manager, Assistant Food and Beverage Manager, Event Manager
Key Responsibilities
- Review Event Staff's Function Orders to confirm accuracy of all details.
- Inspect room arrangements to ensure compliance with Function Order specifications.
- Serve as the primary contact for event representatives.
- Relay any modifications to Function Orders to the catering or convention services team and relevant departments.
- Coordinate with event staff regarding setups, adjustments, and schedules for all activities.
- Assess staffing requirements for upcoming events.
- Modify schedules as necessary by adding or removing servers, bartenders, and/or support staff.
- Step in as an event server when required; this includes setting up, welcoming guests, serving, and dismantling the event.
- Examine event spaces post-function to ensure all equipment is returned to designated areas and cleanliness is maintained.
- Complete all event billing at the end of the day and submit to the night audit team.
- Comply with all state, federal, and corporate regulations regarding the service of alcoholic beverages.
- Supervise staff to ensure adherence to proper liquor control measures.
- Follow sustainability practices aligned with the company's environmental initiatives.
- Adhere to safety protocols, utilize protective equipment, and comply with relevant safety standards.
- Perform additional tasks as directed by management.
Qualifications and Skills
- High School diploma or equivalent preferred.
- Prior experience in event services is required.
Work Environment
- Work hours may vary and include weekends and holidays.
- Position requires prolonged standing, walking, lifting up to 35 pounds, and various physical activities.
Our Values
We believe in the power of our people, delivering excellence, remaining adaptable, and taking ownership of our roles.
About Us:
HHM Hotels is committed to being an equal opportunity employer. We uphold a policy of non-discrimination based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other legally protected category.
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