Office Manager

3 days ago


Capitol Heights, Maryland, United States Virginia Linen Service Inc Full time
Job Description

Leadership Opportunity with Growing Regional Family-Owned Business

This position is responsible for supporting the company's operations by maintaining office systems, providing exceptional customer service, and supervising support staff.

Key Responsibilities
  • Administer operational procedures for accounts payable, accounts receivable, inventory control, and customer service.
  • Manage an automated, customer-driven office with a small staff of customer service professionals.
  • Responsible for daily, weekly, and monthly analytics and reporting.
  • Keep accurate financial records.
  • Maintain high performance ratings regarding customer service surveys.
  • Maintain a disciplined and detailed accounts receivable.
  • Assist in other areas and/or departments as requested.
  • Manage personnel handling front-line contact responsibilities with customers.
  • Communicate effectively with associates, managers, customers, and vendors.
  • Create an environment of trust by giving and receiving honest communication.
  • Lead and motivate by example.
Requirements
  • High school diploma or equivalent.
  • Ability to use a computer competently, with expertise in MS Word and Excel.
  • Ability to use a 10-key by touch is helpful.
  • Ability to read purchase orders, packing slips, shipping documents.
  • Ability to read, interpret, and act upon company-generated reports.
  • Must be comfortable communicating with all levels of management.
  • Must have a positive attitude and be team-oriented.
  • Must be able to lead and motivate by example.
Benefits
  • Work in a positive culture where people are recognized and make a difference.
  • Paid Holidays.
  • Paid Vacation.
  • Group benefits package (Medical, Dental, Short-Term Disability, Vision, Life Insurance, and 401(k) with generous company match).


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