Insurance and Risk Operations Manager

2 weeks ago

Capitol Heights, Maryland, United States Prince George's Community College Full time
Job Vacancy Announcement

Position Information

Position Title
Manager, Insurance and Risk

Position Type
Staff

Department
Policy and General Counsel

FLSA
Exempt

Union/Non Union
Non Union

Full Time or Part Time
Full Time

Grade
14

Salary Range

Hiring Salary Range
$66,281 - $94,731

Job Description Summary

In charge of overseeing the daily functions of all risk management initiatives. Responsible for the implementation and monitoring of all aspects related to student and visitor injury reports and associated claims, which includes intake, investigation, coordination with legal counsel, and resolution. Manages the institution's insurance policies, ensuring participation in relevant risk management funds and the procurement of additional coverage as necessary, while guaranteeing adequate protection in areas such as property insurance, safety, professional liability, automobile, and cybersecurity. Develops and disseminates risk management policies and procedures to pertinent stakeholders to ensure operational effectiveness. Creates risk assessment models and provides analytical support for evaluating risks associated with new business ventures. Ensures compliance with workplace health, safety, and environmental regulations.

Minimum Qualifications

EDUCATION AND EXPERIENCE
  • Bachelor's degree in a relevant field.
  • A minimum of four (4) years of experience in higher education or corporate risk management.
  • Active certification in risk management or completion of relevant coursework (e.g., ARM, ERM, RIMS-CRMP).
  • Experience in providing basic OSHA training.
Criteria

CRITERIA: The following criteria will be used to evaluate applicants who meet the minimum qualifications and to select candidates for interviews. Other insights and observations from the interview process may also be considered. A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.

ESSENTIAL DUTIES
  • Execute a variety of complex technical tasks in risk management to ensure adherence to applicable laws, codes, and regulations while maintaining up-to-date knowledge of relevant legislation.
  • Act as the primary contact for risk insurance claims.
  • Acquire liability insurance certificates from all service-providing agencies.
  • Collaborate with legal counsel on risk-related cases as necessary.
  • Assist in managing summons and risk claims against the institution by coordinating investigations and legal processes.
  • Ensure compliance in risk management and insurance, preparing necessary documentation for annual audits.
  • Represent the institution on committees coordinating risk activities and insurance procurement with government agencies.
  • Review insurance clauses in institutional contracts and manage the distribution of insurance certificates.
  • Collaborate with Safety Coordinators and related groups to contribute to meetings focused on risk management and safety improvements.
  • Oversee all stages of the claims process for students and visitors, from intake to resolution, including negotiations and mediations.
  • Evaluate compliance of college-related special events and third-party users with risk standards.
  • Prepare renewal information for insurance policies.
  • Work closely with financial management to estimate budgets for insurance accounts and process payments for insurance invoices.
  • Conduct eligibility checks for all college-owned vehicles.
  • Ensure adequate coverage for new and expanding high-risk programs. Inform senior management of any insurance issues and additional coverage needs.
  • Serve as the liaison between the institution and insurance carriers.
  • Conduct safety investigations of college facilities, analyze findings, and recommend corrective actions.
  • Ensure compliance with OSHA safety standards and training requirements.
  • Coordinate testing for all safety-related equipment.
  • Develop and provide training on health, safety, and environmental standards to various departments.
  • Conduct periodic compliance audits.
  • Stay informed about statutory, regulatory, and best practice updates relevant to all areas of responsibility.
  • Perform additional duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
  • Ability to collaborate with various college stakeholders and work effectively under pressure to meet deadlines.
  • Proficient in data entry with a working knowledge of Microsoft Word and Excel.
  • Strong organizational and analytical capabilities.
  • Ability to handle sensitive information with discretion.
  • Detail-oriented and efficient.
  • Excellent oral and written communication skills.
  • Ability to work independently with minimal supervision.
Job Requirements

PHYSICAL REQUIREMENTS

Must possess sensory skills to effectively communicate and interact with colleagues and the public through various means. Physical capability to utilize office equipment, including personal computers, calculators, copiers, and fax machines. No significant physical demands such as climbing, kneeling, or lifting are required.

OTHER REQUIREMENTS
  • Effective communication skills in spoken and written English.
  • As required by immigration laws, be prepared to present documentation proving identity and eligibility to work.
  • A background investigation will be conducted prior to employment offer. Authorization for the release of personal information will be required if selected for an interview.
Is Background Check Required?

Is the incumbent responsible for working with minor children or directly engaging with minor children on campus?
No

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