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Restaurant Operations Manager

2 months ago

Capitol Heights, Maryland, United States Papa John's - Capitol Heights Full time

About the Role:

Papa John's - Capitol Heights is seeking a skilled Shift Leader to oversee the daily operations of our restaurant. As a Shift Leader, you will be responsible for ensuring seamless service delivery while managing a team of pizza enthusiasts.

Key Responsibilities:

  • Operational Excellence: Supervise the opening and closing tasks of the restaurant, ensuring efficient execution of daily operations.
  • Team Development: Provide training and guidance to team members on company policies, procedures, and customer service expectations.
  • Quality Control: Monitor and maintain food quality standards, adhering to food safety guidelines.
  • Inventory Management: Manage inventory levels, placing orders as necessary to meet customer demand effectively.
  • Customer Satisfaction: Address and resolve customer concerns promptly, striving to create a positive dining experience for all patrons.

Requirements:

  • Experience: 1-2 years of experience in restaurant management.
  • Skills: Proficiency in Microsoft Office Skills.
  • Availability: Availability to work nights and weekends.
  • Qualifications: Previous food service experience.
  • Authorization: Authorized to work in the US.

About Papa John's:

Papa John's is a company that values teamwork and entrepreneurship. We offer hands-on training, a clean and safe work environment, quality business practices, advancement opportunities, and meaningful work. Our team members are the backbone of our success, and we strive to create a positive and inclusive work environment.