Customer Service Representative
3 weeks ago
The Annuity Policy Support Specialist at EquiTrust plays a vital role in delivering exceptional customer service. This position requires strong communication skills, the ability to multitask, and a willingness to adapt to changing situations.
Key Responsibilities:- Customer Inquiries: Respond to customer inquiries, clarify information, and provide follow-up responses in a timely manner.
- Call Management: Successfully manage a high volume of inbound calls, ensuring that customer needs are met and issues are resolved efficiently.
- Record Keeping: Accurately update and maintain records of all conversations and transactions in the call center database.
- Performance Metrics: Meet job-specific quantitative and qualitative performance standards and metrics.
- Financial Transactions: Facilitate the initiation of financial transactions and requests, including withdrawals, surrenders, and transfers.
- Product Knowledge: Maintain a basic knowledge and understanding of all products offered by EquiTrust.
- Team Support: Support the Policy Administration team and other departments as needed.
Requirements:
- Experience: 1 year of contact center experience preferred.
- Education: High School Diploma or Equivalent required.
-
Customer Service Representative
4 weeks ago
Des Moines, Iowa, United States Acro Service Corporation Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Acro Service Corporation. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through phone, email, and other communication channels.Key Responsibilities:Respond to customer inquiries and resolve...
-
Customer Service Representative
4 weeks ago
Des Moines, Iowa, United States Service Legends Full timeBe a Part of Our Mission Control TeamWe are looking for a skilled Customer Service Representative to join our team at Service Legends. As a key member of our Mission Control Team, you will be responsible for providing exceptional customer service to our clients. Your primary goal will be to ensure that every client interaction is positive and productive.Key...
-
Customer Service Representative
3 weeks ago
West Des Moines, Iowa, United States Steak N Shake Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team at Steak N Shake. As a Customer Service Representative, you will be responsible for providing excellent customer service to our guests, taking food orders, collecting money, and preparing guest orders.Responsibilities:Take food orders from...
-
Customer Service Representative
4 weeks ago
West Des Moines, Iowa, United States U-Haul Full timeCustomer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with U-Haul...
-
Customer Service Representative
3 weeks ago
West Des Moines, Iowa, United States U-Haul Full timeCustomer Service Representative Job DescriptionAre you passionate about delivering exceptional customer experiences? Do you have a knack for problem-solving and a strong desire to help others? As a Customer Service Representative at U-Haul, you will be the face of our company, providing top-notch service to our customers and ensuring their needs are met....
-
Customer Service Representative
4 weeks ago
Des Moines, Iowa, United States David's Bridal, LLC. Full timeCustomer Service RepresentativeAt David's Bridal, we're looking for a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that they have a positive and memorable experience in our stores. Your primary goal will be to...
-
Customer Service Representative
3 weeks ago
Des Moines, Iowa, United States State Farm Insurance Full timeCustomer Service Representative Job DescriptionAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have. Your goal will be to...
-
Customer Service Representative
4 weeks ago
Des Moines, Iowa, United States Bankers Trust Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Bankers Trust. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing transactions efficiently, and identifying opportunities to cross-sell bank products.Key Responsibilities:Provide superior customer...
-
Customer Service Representative
4 weeks ago
Des Moines, Iowa, United States Mom's Meals, a PurFoods Company Full timeCustomer Service RepresentativeMom's Meals, a PurFoods Company, is seeking a Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients while efficiently and accurately processing their meal orders.Responsibilities:Handle inbound and outbound...
-
Customer Service Representative
4 weeks ago
Des Moines, Iowa, United States Allstate Ketelsen Davis Agency Inc Full timeJob DescriptionAt Allstate/Ketelsen Davis Agency Inc, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for exceeding customer service standards to current clients while also assisting prospects as they call in. This is a full-time position that requires a strong...
-
Customer Service Representative
4 weeks ago
Des Moines, Iowa, United States Kemin Full timeCustomer Service RepresentativeAt Kemin, we are committed to delivering exceptional customer experiences. As a Customer Service Representative, you will play a critical role in ensuring our customers receive timely and accurate support.Key Responsibilities:Handle customer inquiries and resolve issues in a professional and courteous manner.Process customer...
-
Sales and Customer Service Representative
4 weeks ago
West Des Moines, Iowa, United States Finish Line Full timeKey Responsibilities:As a Sales and Customer Service Representative at Finish Line, you will be responsible for performing sales and customer service responsibilities, including cashiering and maintaining company standards regarding personal sales metrics.Additional Responsibilities:Perform stockroom upkeep and store upkeep as needed to ensure a clean and...
-
Customer Service Representative
4 weeks ago
Des Moines, Iowa, United States Marshalls Full timeAt Marshalls, we're looking for a Customer Service Representative to join our team. As a key member of our store team, you'll be responsible for delivering exceptional customer experiences. This includes:Key Responsibilities:Role model established customer service practices with internal and external customersSupport and embody a positive store culture...
-
Customer Service Representative
4 weeks ago
Des Moines, Iowa, United States Von Maur Full timeCustomer Service RepresentativeAs a valued member of our team, you will play a critical role in delivering exceptional customer experiences. Your responsibilities will include: Greeting customers with a smile and providing friendly assistance Answering phone calls and directing customers to the appropriate area Providing customer charge account services,...
-
Customer Service Representative
3 weeks ago
Des Moines, Iowa, United States Veridian CU Full timeJob SummaryVeridian CU is seeking a highly skilled Customer Service Representative to join our team. As a Teller Service Representative, you will be responsible for providing exceptional member service by conducting transactions accurately, assisting members with their financial goals, and promoting Veridian products and services.Key Responsibilities Conduct...
-
Customer Service Representative
4 weeks ago
Des Moines, Iowa, United States XPO Logistics Full timeXPO Logistics Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at XPO Logistics.Key Responsibilities:Provide exceptional customer service via telephone and emailHandle customer complaints in a professional and calm mannerDiagnose and resolve problems or issuesMonitor delivery routes and scan haul away podsProcess...
-
Customer Service Representative
3 weeks ago
Des Moines, Iowa, United States Orkin Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Orkin. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Field incoming requests and schedule service visits to ensure timely and efficient...
-
Customer Service Representative
4 weeks ago
Des Moines, Iowa, United States TEKsystems Full timeJob Title: Customer Service RepresentativeTEKsystems is seeking a highly skilled Customer Service Representative to join our team in Des Moines, Iowa. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels.Key Responsibilities:Answer incoming calls from...
-
Customer Service Representative
4 weeks ago
Des Moines, Iowa, United States State Farm Insurance Full timeJob Summary: We are seeking a highly skilled Customer Relations Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. You will also process policy changes, claims,...
-
Bilingual Customer Service Representative
4 weeks ago
Des Moines, Iowa, United States VareCo Full timeJob Title: Bilingual Customer Service RepresentativeWe are seeking a highly skilled and multilingual Bilingual Customer Service Representative to join our team at VareCo. As a key member of our Property Management Department, you will be responsible for providing exceptional customer service to our residents and inquiring renters.Job Summary:The Bilingual...