Sales Director

3 days ago


Metairie, Louisiana, United States Carriage Services Full time
Job Summary

Carriage Services is seeking a highly motivated and experienced Sales Manager to lead our Advanced Planning team in Metairie, LA. As a key member of our team, you will be responsible for driving sales strategies and performance to ensure business success.

Key Responsibilities:

  • Lead and manage the sales team's performance through effective performance management, coaching, and disciplinary action.
  • Recruit and train an effective sales staff.
  • Meet or exceed sales targets for the location(s).
  • Develop and implement sales initiatives to motivate and energize sales team members.
  • Generate sales leads through community participation and civic relationships.
  • Monitor and analyze sales results to develop an ongoing action plan for success.
  • Communicate sales results to management on a regular basis.

Requirements:

  • High School Diploma or equivalent.
  • College degree or some college preferred.
  • Minimum of 1 to 2 years management experience; Funeral Home or Combo desired.
  • Minimum of 3 years sales experience.
  • Proven track record of success in inside sales production strongly preferred.
  • May require possession of an insurance license as required by applicable law.
  • Valid state-issued driver's license in good standing and acceptable driving record.
  • Basic overall computer proficiency.
  • Demonstrated ability to build and inspire sales team.
  • Ability to read and interpret company policies, procedures, contracts, insurance documents, and pricing structures.
  • Ability to effectively work and develop sales leads and referrals from recognized sources and approved methods.
  • Ability to compute discount, interest, profit, and loss; commission, markup, and selling price; and ability to calculate surfaces.
  • Effectively utilize all sales training and techniques to fulfill production requirements.
  • Ability to train and energize staff.
  • Effective and professional communication skills, with an emphasis on verbal skills and the ability to resolve and respond to issues in a professional manner.
  • Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations.
  • Ability to rapidly assess the needs of client families and quickly adapt to changing circumstances.
  • Ability to be proactive and willing to take initiative in all circumstances.
  • Tactful and professional when dealing with complaints or dissatisfaction with service or merchandise.

Benefits:

  • 401(k) plan with company matching.
  • Dental insurance.
  • Employee discount.
  • Health insurance.
  • Life insurance.
  • Paid time off.
  • Tuition reimbursement.
  • Vision insurance.

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