Case Specialist 2
15 hours ago
We are seeking a highly skilled Case Specialist 2 - Spanish to join our team. As a Case Specialist 2 - Spanish, you will be responsible for providing exceptional customer service and support to our clients.
Responsibilities:- Connect with customers to understand their issue/complaint
- 7-12 inbound calls/day (some outbound calls)
- Create complaint case with customers details/notes
- Classify risks appropriately in case management system
- Support internal and external customers with inquiries and complaints regarding financial products and services
- Written correspondence with customers and email/written correspondence with business partners is also required
- Serve as an intermediary between parties to resolve disputed matters
- 2 years of experience in Financial Services Support
- 2 years of experience in Spanish
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- A competitive salary and benefits package
- The opportunity to work with a dynamic and growing company
- A collaborative and supportive team environment
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Judicial Specialist 2
2 weeks ago
Des Moines, Iowa, United States State of Iowa Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Judicial Specialist 2 to join our Court Administration team in the 5th Judicial District. As a key member of our team, you will provide critical support to the court, ensuring the smooth operation of our juvenile court proceedings.Key ResponsibilitiesPrepare and manage court schedules and...
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Administrative Assistant 2
4 weeks ago
Des Moines, Iowa, United States State of Iowa Full timePosition Overview:As an integral part of the legal team, the Administrative Assistant 2 is responsible for the meticulous preparation and upkeep of legal case files. This role involves logging data from court orders into the iDocit case management system to ensure precise reporting and case assignments. Key Responsibilities:1. Proficiently utilize the iDocit...
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Customer Experience Specialist 2
2 weeks ago
Des Moines, Iowa, United States Principal Financial Group Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Specialist 2 to join our Participant Contact Center team. In this role, you will be responsible for educating and assisting 401K participants with their retirement accounts, providing quality customer service, and resolving complex product calls and issues.Key ResponsibilitiesProvide...
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Case Manager
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Des Moines, Iowa, United States Link Associates Full timeJob SummaryLink Associates is seeking a highly skilled and compassionate Case Manager - Case Coordinator to join our team. As a key member of our organization, you will play a vital role in coordinating eligibility and intake processes for individuals with intellectual disabilities and their families.Key ResponsibilitiesEligibility and Intake Process...
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Customer Experience Specialist 2
2 weeks ago
Des Moines, Iowa, United States Principal Financial Group, Inc. Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Specialist 2 to join our Participant Contact Center team. In this role, you will play a critical part in educating and assisting 401K participants with their retirement accounts, providing exceptional customer service, and helping them prepare for retirement.Key ResponsibilitiesProvide quality...
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Litigation Support Specialist
4 weeks ago
West Des Moines, Iowa, United States Jobot Full timeOur esteemed client provides essential assistance to clients who have suffered injuries, guiding them through the intricate insurance and legal frameworks to secure the compensation they rightfully deserve.About Jobot:Jobot is collaborating with a distinguished and reputable legal firm in search of a Litigation Support Specialist.Why Consider This...
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Medical Director Case Management Specialist
6 days ago
Des Moines, Iowa, United States Wellmark, Inc. Full timeAbout the OpportunityWe are seeking an experienced Medical Director to lead our Case Management and Quality initiatives. As a key member of our team, you will partner with our internal Case Management team to coordinate care through evidence-based decision making. You will also work closely with our Health Services Quality team to design, develop, and...
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ECMO Specialist
4 days ago
Des Moines, Iowa, United States Trinity Health Full timeJob SummaryWe are seeking a highly skilled ECMO Specialist to join our team at Trinity Health. As an ECMO Specialist, you will be responsible for managing the Extracorporeal Life Support (ECLS) pump and providing critical care to patients in need of this life-saving therapy.Key ResponsibilitiesManage the ECLS pump and ensure proper function and...
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ICM Support Specialist
3 weeks ago
Des Moines, Iowa, United States International Rescue Committee Full timeRequisition ID: req52065Job Title: ICM Support SpecialistSector: Social ServicesEmployment Category: Fixed TermEmployment Type: Full-TimeCompensation: USD - HourlyLocation: Des Moines, IA USAWork Arrangement: In-personJob Overview: The Intensive Case Management (ICM) Support Specialist is essential in mitigating obstacles to safety and well-being for...
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Bankruptcy Specialist
17 hours ago
Des Moines, Iowa, United States Veridian CU Full timeJob Title: Bankruptcy SpecialistThis is a hybrid position that requires the individual to work 2 days a week from a location in Cedar Falls, IA.About the RoleThe Bankruptcy Specialist is responsible for monitoring and maintaining loans and/or accounts affected by bankruptcy. Duties include reviewing and analyzing bankruptcy case filings, ensuring necessary...
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Vascular Diagnostic Specialist
1 week ago
Des Moines, Iowa, United States Della Infotech Full timeDella Infotech is seeking a skilled Vascular Diagnostic Specialist to join our team. As a member of our interdisciplinary team, you will contribute professional nursing knowledge and skills in the provision and management of care to patients through the application of the nursing process.Responsibilities:* Contribute to the provision and management of care...
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Bilingual Client Support Specialist 2
4 weeks ago
Des Moines, Iowa, United States Principal Financial Group Full timePosition Overview:We are seeking a Bilingual Customer Experience Specialist 2 to enhance our Participant Contact Center (PCC). In this position, you will provide guidance and support to 401K participants by addressing incoming phone inquiries regarding their retirement accounts and assisting them in taking proactive steps towards their retirement...
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Insurance Collection Specialist
4 hours ago
West Des Moines, Iowa, United States Globe Acceptance Full timeJob Title: Auto Insurance Collection SpecialistGlobe Acceptance, Inc., a dynamic and growing organization, is seeking a motivated Auto Insurance Collection Specialist to join our team. We specialize in purchasing and servicing sub-prime automobile installment sales contracts.In this role, the Insurance Collection Specialist will provide support to clients in...
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Gynecologic Oncology Specialist
4 weeks ago
Des Moines, Iowa, United States ICON Medical Network Full timeAbout the Practice: We are a prominent physician-owned and governed multi-specialty clinic located in the Midwest. Our facility offers a collaborative environment with a focus on advanced cancer care.Position Overview: - 2 days in clinic with an average of 10-20 patients per day - 2 days in the operating room with an average of 2-4 surgical cases per day -...
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Vascular Diagnostic Specialist
2 weeks ago
Des Moines, Iowa, United States Della Infotech Full timeAbout the RoleWe are seeking a skilled Vascular Diagnostic Specialist to join our team at Della Infotech. As a key member of our interdisciplinary team, you will contribute your professional nursing knowledge and skills in the provision and management of care to patients through the application of the nursing process.ResponsibilitiesContribute to the...
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Emergency Surgery Specialist
4 weeks ago
Des Moines, Iowa, United States AMN Healthcare Full timeJob Overview:We are seeking a dedicated Emergency Surgery Specialist to provide essential locum tenens support in a dynamic healthcare environment.Compensation:Competitive pay rate of $289.95 per hour.Position Details:- Type: Locum Tenens- Call: 24-hour availability- Facility: Level 2 Trauma Center- Case Types: Focus on emergency general surgeryPatient...
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Gynecologic Oncology Specialist
4 weeks ago
Des Moines, Iowa, United States ICON Medical Network Full timeAbout the Practice: This is one of the largest physician-owned and governed multi-specialty clinics in the Midwest, providing exceptional healthcare services. The role involves spending 2 days in the clinic with an average patient load of 10-20 patients per day, alongside 2 days in the operating room performing an average of 2-4 surgical cases daily. The...
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Gynecologic Oncology Specialist
4 weeks ago
Des Moines, Iowa, United States ICON Medical Network Full timeAbout the Practice: ICON Medical Network represents one of the largest physician-owned multi-specialty clinics in the Midwest. This position involves a balanced schedule with 2 days dedicated to clinic work, averaging 10-20 patients per day, and 2 days in the operating room, handling an average of 2-4 cases daily. The call schedule is favorable,...
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Technical Support Specialist
4 weeks ago
Des Moines, Iowa, United States TEKsystems Full timeJob OverviewContract Duration: 6 Months with potential for full-time hireShift: Overnight, from Midnight to 8 AMWork Arrangement: Primarily remote with occasional onsite requirements post-pandemicPosition SummaryThe role of a Technical Support Specialist within our IT Infrastructure Consulting division offers a remarkable chance to engage with a vibrant...
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Bilingual Client Support Specialist 2
4 weeks ago
Des Moines, Iowa, United States Principal Financial Group Full timeRole Overview:We are seeking a Bilingual Customer Experience Specialist 2 to enhance our Participant Contact Center (PCC). In this position, you will guide and support 401K participants by addressing inbound inquiries regarding their retirement accounts and assisting them in taking proactive steps towards retirement readiness.Engage with clients through...