Branch Manager

3 weeks ago


Grand Rapids, Michigan, United States Elwood Staffing Full time
Job Description

Elwood Staffing is a performance-driven culture that fosters a culture of integrity, winning, and achieving results. As a Branch Manager, you will be responsible for driving both top-line (sales) performance and bottom-line (profit) performance and strategic objectives by effectively managing the branch operations, customer service activities, and supporting the business development/selling activities.

Key Responsibilities:

  • Be the primary driver of sales, operations, and profit for your branch.
  • Ensure the branch has a strong recruiting team and winning sales efforts.
  • Manage the recruiting, hiring, training, developing, and coaching of internal team members to ensure successful operations practices.
  • Responsible for the individual development of each team member.
  • Ensure recruiting and service operations meet 100% on-time order fulfillment.
  • Hold branch team and On-Sites accountable for meeting or exceeding performance expectations by clearly communicating what is expected, empowering them with the necessary tools, training, resources, delivering positive and constructive feedback at the moment, and providing corrective action as needed.
  • Direct activities related to improving results and achieving growth goals.
  • Ensure your branch complies with company policies and applicable government regulations.
  • Maintain regular and balanced time with clients, branch team members, and on-sites.

Requirements:

  • Bilingual: fluent in Spanish and English.
  • Management, supervisory, or team-lead experience preferred.
  • Ability to work cross-functionally to proactively communicate and resolve issues with the highest sense of urgency.
  • Excellent computer skills including proficiency in Microsoft Office suite.
  • Strong verbal and written communication skills.
  • A valid driver's license is required for this role to travel between the branch and prospect/client locations.

Elwood Staffing is an Equal Opportunity Employer.


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