Branch Banking Manager

9 hours ago


Grand Rapids, Michigan, United States New York Community Bank Full time

Job Summary

A successful Branch Banking Leader - Float is responsible for driving business growth and delivering exceptional client experiences in a high-performing branch team. This role requires a strong sales leader who can coach and develop team members to meet and exceed performance targets.

Key Responsibilities:

  • Business Growth: Develop and execute business development strategies to drive market growth and achieve financial performance targets.
  • Sales Leadership and Coaching: Provide training, development, and coaching to branch teams on sales behaviors and strategies to deliver on targets.
  • Client Experience: Foster a culture of exceptional client service and engagement, ensuring a high level of client satisfaction.
  • Risk Management: Identify and mitigate reputational, regulatory, employee, and client risks, ensuring compliance with bank policies and regulations.
  • Leadership: Lead and manage a high-performing branch team, including talent management, performance evaluations, and succession planning.

Requirements:

  • High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required
  • 5+ Years of overall branch sales experience, required
  • (2)+ years in a leadership role, required


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