Counter Sales Representative

2 days ago


Escondido, California, United States Baker Distributing Full time
Job Summary

The Counter Sales Associate is responsible for providing exceptional customer service and sales support at one of our wholesale HVAC distributorships. The ideal candidate will have a strong background in technical support, HVAC parts, and customer service/sales with intermediate MS Office capabilities.

Key Responsibilities
  • Customer Service: Provide strong customer service in a sales-oriented setting, ensuring maximum customer satisfaction.
  • Sales and Technical Support: Represent Baker Distributing Company as a leader in the industry, ensuring maximum sales and providing technical support to customers.
  • Merchandising and Restocking: Responsible for showroom merchandising and re-stocking product, ensuring a well-organized and visually appealing sales area.
  • Problem Solving: Assist in resolving customer relations problems with both dealers and end users, providing creative solutions to complex issues.
  • Sales Order Process: Complete sales order process for customers, with efforts to up-sell associated items and provide excellent customer service.
  • Inventory Control: Service walk-in and telephone customers, assist with sourcing and shipping parts, and maintain accurate inventory control.
  • Product Knowledge: Provide customer product and service needs by researching products via computer system, catalog, telephone, or other reference sources.
  • Visual Merchandising: Arrange stock on shelves or racks in sales area and keep merchandise in order, ensuring a visually appealing sales environment.
  • Suggestive Selling: Apply suggestive selling techniques and up-sells to current and prospective customers, increasing sales and revenue.
  • Customer Complaints: Conduct outgoing customer sales or service calls and resolve customer complaints in a timely and professional manner.
Requirements
  • Education: High School Diploma or GED Required.
  • Experience: Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
  • Skills: Excellent communication skills, strong background in technical support, HVAC parts, and customer service/sales with intermediate MS Office capabilities.
  • Knowledge: Knowledge of air conditioning, heating, and ventilation equipment at a wholesale distribution level.
  • Interpersonal Skills: Strong interpersonal skills, including sales, problem-solving, and customer service focus.
  • Work Environment: Ability to work independently but meet assigned goals and objectives in designated time frames, and work in a fast-paced environment with skills to multi-task on different levels.
  • Physical Demands: Must be able to frequently lift up to 50 pounds, and utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.


  • Escondido, California, United States American Telephone and Telegraph Company Full time

    Job SummaryWe are seeking a highly motivated and results-driven Field Sales Representative to join our team at the American Telephone and Telegraph Company. As a Field Sales Representative, you will be responsible for building and maintaining strong relationships with existing customers, showcasing our latest products and services, and driving sales...


  • Escondido, California, United States American Telephone and Telegraph Company Full time

    Job SummaryWe are seeking a highly motivated and results-driven Field Sales Representative to join our team at the American Telephone and Telegraph Company. As a Field Sales Representative, you will be responsible for building and maintaining strong relationships with existing customers, showcasing our latest products and services, and driving sales...


  • Escondido, California, United States The Papé Group Inc Full time

    We are seeking a highly motivated and customer-focused Parts Sales Counterperson to join our team at The Papé Group Inc. in Escondido, CA.About the Role:Provide exceptional customer service and ensure a positive experience for all customers.Work in a fast-paced, dynamic environment and maintain a high level of productivity.Collaborate with colleagues to...


  • Escondido, California, United States Northgate Markets Full time

    **Job Summary:**The Financial Sales Representative II position at Northgate Markets demonstrates sales techniques to promote all financial services while maintaining excellent customer service and processing financial transactions accurately.**Key Responsibilities:**• Promote all financial services and advise accurate information to customers regarding the...


  • Escondido, California, United States ASI, inc Full time

    Position OverviewASI, inc is dedicated to bridging the gap between our clients and the latest advancements in technology and wireless solutions. We have formed a strategic alliance with a premier provider of Internet and wireless services to ensure that our community enjoys uninterrupted connectivity for both professional and personal use. Our B2B Account...


  • Escondido, California, United States Hueman PE Talent Solutions Full time

    About Hueman PE Talent SolutionsHueman PE Talent Solutions is a leading provider of specialized recruitment services for the construction industry. With a strong commitment to excellence and customer satisfaction, we are seeking a highly skilled Construction Sales Coordinator to join our team in Escondido, CA.Job Responsibilities:Provide technical support to...


  • Escondido, California, United States ASI, inc Full time

    Job OverviewASI, inc is dedicated to bridging the gap between our clients and the latest advancements in technology and wireless solutions. As a leading provider in the telecommunications sector, we strive to ensure our clients enjoy seamless connectivity for both professional and personal use. Our B2B Account Representatives play a vital role in this...


  • Escondido, California, United States Massage Envy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our wellness programs, and driving sales growth.Key ResponsibilitiesCustomer Service: Provide outstanding...


  • Escondido, California, United States TEEMA Full time

    Job Title: Territory Sales Representative - Hazardous Waste ManagementJob Overview:We are seeking a highly motivated and experienced sales professional to join our team at TEEMA. As a Territory Sales Representative, you will be responsible for achieving maximum sales profitability, growth, and account penetration within an assigned territory and/or market...


  • Escondido, California, United States Penske Automotive Group Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales Consultant to join our team at Penske Automotive Group. As a Sales Consultant, you will play a crucial role in helping customers select the perfect vehicle and ensuring their satisfaction.Key ResponsibilitiesEngage with every customer walking into the showroom or lot, providing...


  • Escondido, California, United States Hawthorne Machinery Co. Full time

    About the RoleWe are seeking a highly motivated and experienced Rental Sales Representative to join our team at Hawthorne Machinery Co. as an Equipment Specialist. In this role, you will be responsible for developing and generating rental business for our north San Diego County and determined branch locations.Key ResponsibilitiesDevelop and maintain...


  • Escondido, California, United States Dunn-Edwards Full time

    About Dunn-EdwardsDunn-Edwards is a leading provider of high-quality paints and coatings, committed to delivering exceptional customer service and innovative products.Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering outstanding customer service,...


  • Escondido, California, United States Sweet Factory Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate at Sweet Factory. As a Sales Associate, you will be responsible for providing exceptional customer service, working independently, and achieving sales goals.Key Responsibilities:Customer Service: Focus on providing excellent customer...


  • Escondido, California, United States Hyatt Vacation Ownership Full time

    JOB SUMMARYEnhance the organization's success and sales distribution platform by adeptly employing sales strategies and methodologies to transform potential owners into buyers, as well as assist existing Owners. Cultivate relationships with prospective owners by actively seeking and following up on referrals and leads. Tailor the sales experience to meet the...


  • Escondido, California, United States Lexus Escondido Full time

    About the RoleWe are seeking a highly motivated and results-driven BDC Sales Agent to join our team at Lexus Escondido. As a key member of our sales team, you will be responsible for fostering and growing a loyal customer base through exceptional telephone interactions.Key ResponsibilitiesTelephone Sales: Utilize your exceptional telephone etiquette and...


  • Escondido, California, United States Lexus Escondido Full time

    About the RoleWe are seeking a highly motivated and results-driven BDC Sales Agent to join our team at Lexus Escondido. As a key member of our sales team, you will be responsible for fostering and growing a loyal customer base through exceptional telephone interactions.Key ResponsibilitiesTelephone Sales: Utilize your exceptional telephone etiquette and...


  • Escondido, California, United States Cycles Consulting, inc. Full time

    About the Role:Cycles Consulting, inc. is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales and support team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Provide customers with products and support that help...


  • Escondido, California, United States Best Buy Full time

    Customer Support Representative at Best BuyJob OverviewThe Customer Support Representative plays a vital role in delivering exceptional service to our clients. This position is essential for ensuring efficient, friendly, and precise handling of all customer transactions. The primary duties include providing a remarkable customer experience and accurately...


  • Escondido, California, United States Fitsi Gym- Escondido Full time

    Job OverviewThe Fitness Brand Representative is essential in enhancing membership growth and elevating brand visibility. This position focuses on generating leads, showcasing our gym's offerings, and converting potential clients into members. The ideal candidate will possess a robust background in sales and marketing, outstanding communication skills, and a...


  • Escondido, California, United States Circle K Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and leading a team of sales associates.Key Responsibilities:Provide excellent customer...