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Customer Service Receptionist

2 months ago

Huntersville, North Carolina, United States Huntersville Ford Full time

Company Overview:
Huntersville Ford is a reputable automotive dealership committed to providing exceptional customer service. Established in 2002, we pride ourselves on our strong community ties and a customer-first approach.

Position Summary:
We are seeking a dedicated Receptionist to manage front desk operations. This role can be tailored to full-time or part-time availability, making it ideal for those seeking flexibility.

What We Offer:
As part of our team, you will enjoy a range of benefits, including:

  • Complimentary Health Insurance (for full-time employees)
  • HSA company matching contributions (for full-time employees)
  • Dental and Vision Insurance (for full-time employees)
  • Short and Long-Term Disability Insurance (for full-time employees)
  • 401k options (for full-time employees)
  • Paid Vacations and Holiday Pay (for full-time employees)
  • Paid Time Off (for full-time employees)
  • Employee appreciation events
  • Career growth opportunities with internal promotions
  • Discounts on products and services
  • Supportive family-owned environment
  • Long-term job stability

Key Responsibilities:
In this role, you will be responsible for:

  • Managing incoming calls and greeting customers
  • Directing clients to the appropriate departments and notifying staff of customer arrivals
  • Collaborating effectively with sales and internal teams
  • Providing professional and friendly communication to visitors and callers
  • Preparing various documents including memos and reports
  • Performing light clerical tasks such as filing and scanning
  • Executing additional duties as assigned

Qualifications:
The ideal candidate will possess:

  • Strong communication and listening skills with a positive demeanor
  • Punctuality and adaptability to a dynamic work environment
  • A professional appearance and a willingness to improve
  • Availability for flexible scheduling, including evenings and weekends
  • A valid driver's license with a clean driving record

At Huntersville Ford, we value our employees and prioritize their satisfaction and growth. We are proud to be an equal opportunity employer, fostering a diverse and inclusive workplace.