Retail Customer Service Representative

2 weeks ago


Huntersville, North Carolina, United States FedEx Full time
FedEx Retail Customer Service Associate

We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at FedEx. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities:
  • Assist customers with their inquiries and resolve issues in a timely and professional manner.
  • Provide product information and recommendations to customers.
  • Process transactions and handle customer payments.
  • Work collaboratively with other team members to achieve sales and customer service goals.
  • Participate in ongoing training and development to improve customer service skills and product knowledge.
Requirements:
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced retail environment.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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