Customer Service Representative

1 month ago


Huntersville, North Carolina, United States LIVunLtd Full time
Customer Service Specialist

LIVunLtd is seeking a highly skilled Customer Service Specialist to join our team in the Fitness Equipment/Services division. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring customer success standards are met, and providing timely support to customers, technicians, and vendors.

Key Responsibilities:
  • Respond to inbound calls, emails, and web requests from customers, technicians, and vendors.
  • Monitor and update customer information in our CRM system, NetSuite.
  • Follow customer success standards to minimize handoffs and ensure customer satisfaction.
  • Validate and update customer information in NetSuite CRM system.
  • Make outbound calls to confirm scheduled service calls when needed.
  • Input new customers into NetSuite CRM system.
  • Maintain and track key performance indicators (KPIs) and reports on a daily basis.
Requirements:
  • Excellent customer service skills and ability to communicate effectively.
  • Strong interpersonal skills and problem-solving ability.
  • Ability to multi-task and work in a fast-paced environment.
  • Team Player mentality and detail-oriented.
  • High School Diploma or GED required; experience with NetSuite CRM system preferred but not required.
What We Offer:
  • Growth opportunities and a fun, friendly, professional working environment.
  • Competitive benefits package, including health, dental, vision, 401K, and life insurance.

LIVunLtd is an equal opportunity employer, committed to innovation and growth. We strive to create a diverse and inclusive work environment that values and respects all employees. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



  • Huntersville, North Carolina, United States LIVunLtd Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a skilled Customer Service Representative to join our team at LIVunLtd. As a Customer Service Representative, you will be responsible for providing top-notch customer service, ensuring customer satisfaction, and resolving customer issues in a timely and professional manner.Key...


  • Huntersville, North Carolina, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you have a knack for turning frowns upside down? We're looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family.Job SummaryWe're seeking a highly motivated and customer-focused individual to take...


  • Huntersville, North Carolina, United States FedEx Full time

    Customer Service Role at FedExAs a Customer Service Representative at FedEx, you will be responsible for providing exceptional customer service in a retail environment. Your key responsibilities will include:Following instructions from supervisors and assisting other team members in performing store functions.Assisting in the training of store team members...


  • Huntersville, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionAs a Customer Service Representative at Domino's, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive experienceTake customer orders using our technology and Point of Sales...


  • Huntersville, North Carolina, United States Amerock Corporation Full time

    Job Summary:Amerock Corporation is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. You will be the primary point of contact for customers, handling inquiries, resolving issues, and ensuring customer...


  • Huntersville, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityJob Title: Customer Service RepJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using technology and Point of Sale systemsEnsure...


  • Huntersville, North Carolina, United States Amerock Corporation Full time

    Job Summary:Amerock Corporation is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our Customer Care team, you will be responsible for providing exceptional customer service and support to our valued customers. Key Responsibilities:Respond to customer inquiries and resolve issues in a...


  • Huntersville, North Carolina, United States State Farm Insurance Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving their issues in a professional and efficient manner.Key...


  • Huntersville, North Carolina, United States Food Lion Full time

    Job SummaryAs a Customer Service Representative at Food Lion, you will play a vital role in providing fast, easy, flexible, and friendly service to our customers. You will be responsible for maintaining high standards of customer service, ensuring a positive shopping experience for our customers, and working collaboratively with other store associates to...


  • Huntersville, North Carolina, United States Skyla Credit Union Full time

    Job SummaryAs a Member Service Representative at Skyla Credit Union, you will serve as the primary point of contact for members and visitors, providing exceptional customer service and support. Your role will involve accurately conveying information regarding Credit Union products and services, responding to member account inquiries and requests, and...


  • Huntersville, North Carolina, United States Independent Insurance Agents of North Carolina Full time

    The Personal & Commercial Lines Customer Service Representative at Independent Insurance Agents of North Carolina is responsible for delivering exceptional customer experiences by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and...


  • Huntersville, North Carolina, United States SpareTime Entertainment Full time

    About UsSpareTime Entertainment is a leading entertainment centre providing an engaging experience for guests of all ages.Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at our fun centre. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our guests,...


  • Huntersville, North Carolina, United States Walgreens Full time

    Customer Service Associate Role at WalgreensAs a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service. Additionally, you will recommend...


  • Huntersville, North Carolina, United States Walgreens Full time

    Key Responsibilities:Deliver a distinctive and delightful customer experience by modeling excellent service skills and providing courteous, fair, friendly, and efficient checkout service.Recommend items for sale to customers and suggest trade up and/or companion items to increase sales and enhance customer satisfaction.Register sales on assigned cash...


  • Huntersville, North Carolina, United States Ferguson Enterprises Full time

    Job Summary:Amerock is seeking a highly motivated and customer-focused Customer Care Specialist to join our team. As a key member of our Customer Care team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective resolution to customer inquiries and issuesManage customer...


  • Huntersville, North Carolina, United States Wells Fargo Full time

    About this role:Wells Fargo is seeking a Teller to join our Consumer, Small & Business Banking division, as a part of our National Branch Network. As a Teller, you will be part of the fabric of the local community, helping provide the financial service backbone for its residents, employees, and local businesses.Key Responsibilities:Support customer...


  • Huntersville, North Carolina, United States Skyla Credit Union Full time

    Job Summary:We are seeking a highly skilled and personable Member Service Representative to join our team at Skyla Credit Union. As a key member of our branch team, you will be responsible for providing exceptional service to our members, responding to their inquiries, and promoting our products and services.Key Responsibilities:• Serve as the primary...

  • Sales Associate

    3 weeks ago


    Huntersville, North Carolina, United States Food Lion Full time

    Our Commitment to AssociatesAt Food Lion, we value our associates as our most important assets. We strive to provide a fulfilling work experience and reward performance and commitment.We are committed to the professional development of our associates through on-the-job learning opportunities and training.Key ResponsibilitiesProvide fast, friendly, and...


  • Huntersville, North Carolina, United States NSI INDUSTRIES Full time

    Job OverviewNSI Industries is seeking a highly skilled Customer Service Manager to lead our Customer Service and Technical Support Team. The ideal candidate will have a proven track record of delivering exceptional customer experiences and driving process improvements.Key ResponsibilitiesLead the Customer Service and Technical Support Team in delivering...

  • Customer Service Lead

    2 weeks ago


    Huntersville, North Carolina, United States Food Lion Full time

    Job Title: Customer Service LeadJob Summary: We are seeking a Customer Service Lead to join our team at Food Lion. In this role, you will be responsible for providing exceptional customer service, supporting our Front End operations, and contributing to a positive store environment.Key Responsibilities:Provide fast, easy, flexible, and friendly service to...