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Guest Services Coordinator

2 months ago

Los Angeles, California, United States Lucille's Full time

Position Overview:

We are looking for a dedicated Guest Services Coordinator to enhance our customer interactions. The successful candidate will be responsible for warmly welcoming guests, assisting with their seating arrangements, and ensuring an enjoyable dining experience.

Key Responsibilities:

  • Welcome and seat patrons
  • Present menus and inform guests about daily specials
  • Maintain comprehensive knowledge of menu items
  • Deliver outstanding customer service
  • Support servers in clearing tables and preparing for incoming guests
  • Handle phone inquiries and provide restaurant information
  • Manage takeout orders and their packaging

Required Qualifications:

  • Strong communication abilities
  • Capability to thrive in a high-energy environment
  • Basic math and computer proficiency
  • California food handler's certification is mandatory

Physical Requirements:

The Guest Services Coordinator will be expected to stand for extended periods, with frequent bending, lifting, and carrying of trays. The position may involve exposure to potential hazards such as cuts and burns, along with contact with cleaning solutions and food items.

About Lucille's:

Lucille's is a premier dining establishment committed to delivering exceptional culinary experiences. We pride ourselves on fostering a vibrant and customer-centric atmosphere.