Senior Insurance Account Executive
2 weeks ago
Steadily is a pioneering insurance technology firm focused on providing rental property insurance tailored for landlords. As a Series B company with a dedicated team of over 100 professionals, we are committed to insuring more than $20 billion in rental properties and aspire to be the leading insurer for landlords globally.
Our mission is to offer prompt, cost-effective insurance solutions while ensuring swift and fair claims processing. To achieve this, we recruit top-tier engineers, actuaries, sales, and service experts to create an exceptional client experience.
Important Notice: This role mandates an active Property & Casualty license in your state of residence.
The Client Experience team is dedicated to providing outstanding, comprehensive experiences for our clients, fostering brand loyalty and retention.
As a Senior Account Manager, you will play a crucial role in fulfilling this mission. Your responsibilities will include managing a significant volume of policy renewals and ensuring optimal coverage for our clients. We seek only the most qualified account managers—those who are insurance specialists and are committed to delivering a premium service experience to every client.
Key Responsibilities
- Engage with clients regarding coverage options during renewals and manage any endorsements or remarketing requests; evaluate and compare carrier quotes for appropriate coverages, terms, and conditions.
- Proactively maintain premium retention by addressing potential cancellation issues and remarketing policies to ensure Steadily remains the most competitive choice.
- Deliver exceptional service to clients renewing with Steadily, including managing inbound and outbound communications via phone, email, SMS, and chat.
- Become a subject matter expert on Steadily's proprietary insurance products and internal processes, ensuring clients understand what differentiates Steadily from other agencies.
Qualifications
- Experience: A minimum of 4 years in the insurance sector, specifically in shopping, quoting, writing, and servicing personal lines (non-auto) policies, with direct experience in managing renewals and proven retention success.
- Insurance Knowledge: In-depth understanding of Personal Lines Insurance Products and familiarity with various insurance rating and underwriting processes. Preferred experience with carrier rating engines such as American Modern, Foremost, Safeco, and Stillwater.
- Communication Skills: Excellent verbal and written communication abilities, with a knack for clear and diplomatic communication while maintaining professionalism.
- Technical Proficiency: Strong technical skills with the ability to quickly learn new software and utilize online resources effectively.
- Self-Motivated: Ability to thrive under pressure and manage a substantial workload with minimal supervision, demonstrating accountability for results.
- Ambition: A desire to engage actively and contribute to a dynamic early-stage tech company, seeking rapid personal and professional growth.
Licensing Requirements
- An active Property & Casualty (not just Personal Lines) license in your state of residence is required.
Compensation Package
- On-target earnings of $90,000
- Equity opportunities within the company
Employee Benefits
- Comprehensive Medical, Dental, Vision, and Life Insurance coverage
- Three weeks of paid time off plus six paid company holidays
- 401K retirement plan
Company Culture
- Steadily prides itself on a unique and candid culture that our team members appreciate. We value transparency and open communication.
- Recognized for excellence in leadership and workplace culture, including awards for Best Company Leadership and Best CEOs for Women.
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