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Senior Insurance Account Executive
2 months ago
Steadily is a pioneering insurance technology firm focused on providing rental property insurance tailored for landlords. As a Series B company with a growing team of over 100 professionals, we are dedicated to insuring more than $20 billion in rental properties and aspire to be the leading insurer for landlords globally.
Our mission is to offer swift, cost-effective insurance solutions while ensuring prompt and fair claims processing. To achieve this, we recruit top-tier engineers, actuaries, sales, and service professionals who are committed to creating an exceptional client experience.
Important Notice: This role mandates an active Property & Casualty license in your state of residence.
The Client Experience team is tasked with delivering outstanding, comprehensive experiences for our clients that foster brand loyalty and retention.
As a Senior Account Manager, you will play a crucial role in fulfilling this mission. Your responsibilities will include managing a substantial volume of policy renewals and ensuring optimal coverage for our clients during the renewal process. We prioritize hiring the best talent; our account managers are insurance specialists who are dedicated to providing a premium service experience to every client.
Key Responsibilities
- Engage with clients to discuss coverage options at renewal, addressing any endorsements or remarketing requests, and thoroughly analyzing carrier quotes for appropriate coverages, terms, and conditions.
- Proactively work to retain premiums by resolving potential cancellation issues and remarketing policies to ensure Steadily remains the most competitive choice.
- Deliver exceptional service to clients renewing with Steadily, managing inbound and outbound communications via phone, email, SMS, and chat.
- Become a subject matter expert on Steadily's proprietary insurance products and internal processes, ensuring clients understand what sets Steadily apart from other agencies.
Qualifications
- Experience: A minimum of 4 years in the insurance sector, with hands-on experience in shopping, quoting, writing, and servicing personal lines (non-auto) policies, particularly in managing renewals with proven retention success.
- Insurance Knowledge: In-depth understanding of Personal Lines Insurance Products and familiarity with various insurance rating and underwriting practices. Preferred experience with carrier rating engines such as American Modern, Foremost, Safeco, and Stillwater.
- Communication Skills: Excellent verbal and written communication abilities, capable of conveying information clearly and professionally while maintaining composure.
- Technical Proficiency: Strong technical skills with the ability to quickly learn new software and utilize online resources effectively.
- Self-Motivated: Ability to thrive under pressure and manage a heavy workload with minimal supervision, demonstrating accountability for results.
- Drive: A desire to engage actively and contribute to an early-stage tech company, seeking rapid personal and professional growth.
Licensing Requirements
- An active Property & Casualty (not solely Personal Lines) license in your state of residence is required.
Compensation Package
- On-target earnings of $90,000
- Equity opportunities within the company
Employee Benefits
- Comprehensive Medical, Dental, Vision, and Life Insurance coverage
- Three weeks of paid time off plus six paid company holidays
- 401K retirement plan
Company Culture
- Steadily promotes a distinctive culture that our team members appreciate. We value transparency and direct communication. Explore our culture deck to understand our ethos.
- Recognized for outstanding leadership and workplace inclusivity, Steadily has received accolades such as Comparably's Best Company Leadership 2023 and Best Company for Women 2022.
